Slotum— player complaints: 13 in English

I have deposited hundreds of dollars t this casino over the last few days and nothing.So I spoke to someone on chat and asked i cash bonus and I was told that the manager would need to approve the bonus.What a joke I asked for a cash bonus weeks ago after depositing hundreds of dollars and I was tol

Slotum.com Casino would have to be my No 1 worst casino i have ever come across . It was pathetic ! Not worth the time it takes to sign up let alone make a deposit. Hardly worth making a review.

Have been waiting for days and counting, for a cashout to be processed and keep getting told to wait . Absolutely terrible customer service and do not recommend playing here.

Fake slots fake licens and worst support ever this is African server slots do not play here

This is a scam site. I actually enjoy the layout but its a scam. Their blackjack cannot be 99.4% RTP and you can guess the outcome. This is not even a big issue. The real issue is getting away from the site. I tried 4 times to delete my account and spend 30 min with the support agent and in the end

I have joined and played in slotum for few years. Lost more than 300,000 euros here. As time goes, I started to feel like playing at slotum anymore. Because vip team ignored my emails all the time, didn't get good bonuses. So I asked few times close my account, but played again. Until around 14.09.2021 I decided to not play here anymore, because got total disappointed with the slotum attitude. So I asked them close my account permanently and immediately. After few times continuing demanding, finally they did close my account. But second day, I asked to reopening it, they did it, so just kept me playing in their site. Actually, it's not first time they did this. I'm not sure how slotum think about " permanently", but I think for responsible casinos, they shouldn't reopen the account. I don't demand whole deposits refund from the first time request account closure permanently, but at least the deposits refund since last account permanently closure, deposits 161 3-withdrawal 65.97e=1547.03e.

Absolutely Filthy Customer Service!!Dont play this casino!! I had to get a new email & now im not eligible for anything 🤷But they tell me im not elible after i deposit

WARNING DO NIT PLAY ON THIS SCAM SITE.I deposited money to try to wager out the first depoist bonus. It was never credited toe me. I contacted live chat and they said i need to send a screenshot of my payment to get the bonus which in my case takes at least 3-4 days as paid by card. I try to argue w

The first time I was able to win at this casino. 09/23/2020 I made a deposit of 10,000 Russian rubles. I won 202,000 Russian rubles. For 5 days the casino did not say anything and did not pay out the winnings. As a result, they removed my winnings from the balance. I ask the casino to return my winnings and pay it in full.

I have a ton of emails and chat logs to share once I know where to send them. The withdrawal has been missing since Oct. 15. I have only received 1 email from them but sent at least 20. I asked Casinomeister to help and reached out to the slotum rep there who said just wait 2 months ago and hasn't responded since. Let me know where to send my chat records and emails. Thanks in advance

FAKe CasINO robbed steaamer then offerd then FaKeplymoney

I registered at the Slotum casino 04/09/2020 and played the welcomebonus and wagered it to 100%. I won 6986€. The following morning i tried to log in and it says my account has been disabled?? This is my first and only account at their casino and i played by the rules so why disable the account? I want my money

1 year and a half ago casino closed my account because of frodulent activity as they said. I opened a ticket on LCB.org website immediately. There casino explained that selfie with ID I sent for verification purpose does not correspond to their requirements. I sent them list of their requirements and asked what exactly does not match and what should I fix. They told me that the ID details are not visible. On their demand I made more selfies. After that I made even more selfies and they still wouldn´t accept them. The last information I got from casino is that antifraud depatrtment is checking my case (from October 2019). I tried to contact casino after that but they never replied. I believe that they should pay me my win but I don´t know how to make them pay it.