Slot Wolf — player complaint #60584, 2023-03-22: account blocks
Slot Wolf: a player complaint filed on 2023-03-22, about account blocks, 1,000 EUR in dispute, status — resolved. Published on CasinoReviews. One of 85 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Slot Wolf - Account blocked for fake reason + winnings seized
First they blocked my account for no reason, I deposited 150 EUR and got bonus 150 EUR, I was playing slots and had around 1000 EUR - 1100 EUR after some winnings in 5,6 slot games.
Suddenly I found that my account was blocked, when I tried to log in - I received an answer - ''Disabled account''. I contacted the support via chat immediately and they told me that my account is blocked due to ''administrative decision'', after asking 5,6 times different agents the same question they answered in the same way. After that I asked will I get my money back, my deposit + my winnings (around 1000-1100 EUR) and they told me that they will refund my deposit.
They have refunded my deposit but not my winnings and I didnt receive answer why my account was blocked
This is the worst casino ever in my opinion.
Please help me
I want an answer for:
