Royale500 Casino: 6 complaints filed in English across 1 platform. Most of them are about bonus terms (33%). Texts below are the players' own words, as published on the source site; last complaint 2026-03-25.
How many complaints are there about Royale500 Casino?
The English-language record holds 6 complaints from 1 platform; 6 carry no status from the platform. The latest one is dated 2026-03-25.
What do players complain about?
Mostly bonus terms — 33% of cases, then withheld payouts (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 6
25.03.2026TrustpilotBonus terms
Was told that my account was ‘not available from promotions’ after i deposited and wagered the amount required for free
Was told that my account was ‘not available from promotions’ after i deposited and wagered the amount required for free spins. Everyone should report this website as it is a scam!
29.09.2025TrustpilotGame fairness
Horrible casino you can deposit thousand £ and no win no bonus if you get bonus from bonus just little amount verry clev
Horrible casino you can deposit thousand £ and no win no bonus if you get bonus from bonus just little amount verry clever setup from owner just take deposit and not let customer win not recommending to anyone
28.03.2024TrustpilotBonus terms
I signed up for the welcome offer. They accepted my money but I can't have the welcome offer as its *taking advantage of
I signed up for the welcome offer. They accepted my money but I can't have the welcome offer as its *taking advantage of the welcome offer*. Isn't that literally what a welcome offer is for. Go to withdraw my money and I cant as there's a £20 min amount, happy to take and steal my money but not give
03.03.2024TrustpilotWithheld payouts
They don't payout on a win ..don't waste your money on the slots they will not pay
They don't payout on a win ..don't waste your money on the slots they will not pay
03.01.2023TrustpilotOther
Been waiting 5 days for contact. Sent numerous emails and tried live chat, both totally unresponsive. I definitely won't
Been waiting 5 days for contact. Sent numerous emails and tried live chat, both totally unresponsive. I definitely won't be using this casino again.
27.12.2022TrustpilotWithheld payouts
I have made a withdraw and sent in all my ID required and i havent recieved my money even though the site clearly states
I have made a withdraw and sent in all my ID required and i havent recieved my money even though the site clearly states withdrawn money will only take a few hours to recieve.its been well over 2 weeks now and still no money.i have emailed them atleast 4 times now and not had a single reply
