Royal Ace — player complaint #65652, 2018-09-03: account blocks
Royal Ace: a player complaint filed on 2018-09-03, about account blocks, status — resolved. Published on CasinoReviews. One of 12 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I won and have attempted to cash out $98,000 from Royal Ace Casino for over a month now. I've submitted all documents requested, and have been verified. I've gone back and forward with customer service daily about beginning to receive my withdrawls. The casino denied my last attempt at withdrawing because they have now decided that I'm no bitcoin eligible. After the last declined withdrawal, i woke up the next day to see my account had been restricted and now cannot even log into my account, that has almost 100 thousand dollars sitting in it. These is are all facts and the absolute truth.
