Roobet — player complaint #7394, 2026-08-06: bonus terms
Roobet: a player complaint filed on 2026-08-06, about bonus terms. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Roobet.com still owes me $2000 USD worth of free spins since October 2025. The requirements for these "weekly Tier 4 Roospins" were clear and I completed them multiple times in the past. After some "benefit revamp/upgrades" they just decided to remove and void this VIP user benefit THE VERY LAST DAY before they were suppose to credit those free spins to my account. I deposited, wagered and lost real money to qualify for those. Their VIP customer service used to be really friendly and helpful until this VIP benefit "revamp" happened. Most people would just call this a scam but I still believe they have a chance to prove themselves better than that. My account used to have around $7 million total wagered stats and played almost a year over there so it just didn't come from nowhere. Thank you.
