Roobet — player complaint #20867, 2026-09-03: bonus terms
Roobet: a player complaint filed on 2026-09-03, about bonus terms. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The new reward system forces players to come back to the site every couple hours to collect a fraction of the rake back they would have received on the previous system, not to mention them completely wiping progress from users with years and hundreds of thousands wagered so they could save money on rake backs. Almost $300k wagered, and my rake back is $0.05 instantly, along side $0.60 released in $0.03 increments over the next 5 days.. like who has the time for this.The self exclusion system is also horrendous. They force people to take a mandatory 24h break in play before they are allowed to take a longer or permanent break. It's like they want people struggling with addiction to just take a breather and try their luck again instead of actually supporting them.
