Playoro: 5 complaints filed in English across 2 platforms, 1 still open. Most of them are about bonus terms (40%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
The English-language record holds 5 complaints from 2 platforms, 1 of them without a resolution; 2 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly bonus terms — 40% of cases, then other (40%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
07.08.2026Casino GuruOtherRejected
Player’s deposit has been cancelled.
Player’s deposit has been cancelled. [Deposit] — rejected_other
07.08.2026Casino GuruOtherUnder review
Player’s account limit request is ignored.
Player’s account limit request is ignored. [Account] — waiting
07.08.2026Casino GuruBonus termsRejected
Player's winnings were confiscated after bonus claim.
Player's winnings were confiscated after bonus claim. [Bonus] — rejected_other
05.03.2025TrustpilotWithheld payouts
DO NOT USE. I’ve been lucky enough to win on this site, I’ve went through all the checks that they have and they still h
DO NOT USE. I’ve been lucky enough to win on this site, I’ve went through all the checks that they have and they still haven’t paid me out a week later! They come up with every excuse under the sun, send me an email one minute then the next saying that they can’t pay it out due to a technical glitch
21.02.2024TrustpilotBonus terms
not a serious casino, I was encouraged by the bonus, I deposited, unfortunately it is not possible to use the bonus beca
not a serious casino, I was encouraged by the bonus, I deposited, unfortunately it is not possible to use the bonus because there are technical problems, 10 days pass and still the problem is not solved, avoid this casino
