PlayJango Casino DE— player complaints: 11 in English
11Complaints
0Last 30 days
2Unresolved
65.197033073021dLast complaint
0.0Risk index
PlayJango Casino DE: 11 complaints filed in English across 2 platforms, 2 still open. Most of them are about other (27%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
How many complaints are there about PlayJango Casino DE?
The English-language record holds 11 complaints from 2 platforms, 2 of them without a resolution; 9 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly other — 27% of cases, then withheld payouts (27%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 11
07.08.2026Casino GuruOtherUnder review
Player's winnings disappeared from the account.
Player's winnings disappeared from the account. [Account] — waiting
07.08.2026Casino GuruOtherUnder review
Player's deposit not showing up in casino account.
Player's deposit not showing up in casino account. [Deposit] — waiting
30.04.2025TrustpilotAccount blocks
Deposited but could not play any games, despite speaking to online support 3 times it was still not resolved so have clo
Deposited but could not play any games, despite speaking to online support 3 times it was still not resolved so have closed my account. Don't understand how they have 2.5 as their rating when most reviews are so negative!!!
06.07.2023TrustpilotWithheld payouts
First time I set an account and can't wait to close it nothing but hassle I had a bonus met way over wagering , trying t
First time I set an account and can't wait to close it nothing but hassle I had a bonus met way over wagering , trying to get hold of assistant as vern a nightmare 6 days in amd still waiting I have funds to withdraws but can't do nothing till someone gets in touch literally these sites need closing
06.04.2023TrustpilotWithheld payouts
Hi can any one help with this lying thiving company.. I send them plenty live chat no one is replying back.. I have send
Hi can any one help with this lying thiving company.. I send them plenty live chat no one is replying back.. I have send email and nothing I have uploaded my documents. I made withdrawal of 480pound. This morning. It clearly saybit take few hours.to process And still nothing. No is replying back.
27.03.2023TrustpilotWithheld payouts
DO NOT JOIN THIS SITE BE WARNEDNO LIVE SUPPORTTHEY DONT REPLY TO EMAILSTHEY BLOCK ANY WITHDRAWALS AFTER YOU DEPOSITTHIS
DO NOT JOIN THIS SITE BE WARNEDNO LIVE SUPPORTTHEY DONT REPLY TO EMAILSTHEY BLOCK ANY WITHDRAWALS AFTER YOU DEPOSITTHIS IS A BAD SITE AND SHOULD BE CLOSED DOWN
07.01.2023TrustpilotAccount blocks
Worst site i have known for playing online. Customer service is non existent. Repeatedly block my account asking for a p
Worst site i have known for playing online. Customer service is non existent. Repeatedly block my account asking for a photo of my card which has already expired and they have already accepted the verification photo of it’s replacement. Seems they like nothing more to block peoples accounts for no v
19.10.2022TrustpilotVerification
Highly disgusting,you allowed me to withdraw £120 without verification but when I won £384 & went to withdraw you asked
Highly disgusting,you allowed me to withdraw £120 without verification but when I won £384 & went to withdraw you asked for id, I sent this & within hours my bank card was verified but not my id,you asked for it again so I sent it again but not heard anything from you since,I sent another photo id &
02.07.2022TrustpilotVerification
Joined account and deposit £30 but after deposit, I am prompted to verify my number for which I am not getting validatio
Joined account and deposit £30 but after deposit, I am prompted to verify my number for which I am not getting validation code.. my number is correct, tried several times but not getting the code to verify my number, dropped several emails, chat messages but no response. I am stuck with my £30 in th
11.05.2022TrustpilotOther
Casino play seems ok and a good selection of games. The customer support is a disgrace. I have emailed and tried live ch
Casino play seems ok and a good selection of games. The customer support is a disgrace. I have emailed and tried live chat and have waited 2 days without so much as a response. No confidence in these guys at all
04.12.2021TrustpilotGame fairness
Hi I recently joined play jango they restricted my play after many deposits obviously a ploy so you can’t get a chance t
Hi I recently joined play jango they restricted my play after many deposits obviously a ploy so you can’t get a chance to win anything they should be reported I have sent an email stating this they should not be able to operate with these tactics
