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North Spin Casino— player complaints: 9 in English

9 Complaints
3▲ Last 30 days · was 1
2 Unresolved
18.592631917245d Last complaint
115.3 Risk index
€2,000 · $100 Disputed sums

North Spin Casino: 9 complaints filed in English across 2 platforms, 2 still open, disputed sums €2,000 · $100. Most of them are about withheld payouts (44%). Risk index 115.3. Texts below are the players' own words, as published on the source site; last complaint 2026-09-23.

What players complain about

Withheld payouts 44% 4
Other 22% 2
Game fairness 22% 2
Account blocks 11% 1
Status unknown 7 Unresolved 2

Sources

Trustpilot 7 Casino Guru 2

Complaints by month

07
08
09

Questions and answers

How many complaints are there about North Spin Casino?

The English-language record holds 9 complaints from 2 platforms, 2 of them without a resolution; 7 carry no status from the platform. The latest one is dated 2026-09-23.

What do players complain about?

Mostly withheld payouts — 44% of cases, then other (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 115.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 9

23.09.2026 Trustpilot Game fairness
Over 3750€ deposited This is a whitelabeled casino, completly illegal, they are not honest with the RTP’s PLEASE DONT PU
Over 3750€ deposited This is a whitelabeled casino, completly illegal, they are not honest with the RTP’s PLEASE DONT PUT A DIME IN THIS WEBSITE BECAUSE YOU WILL 100% LOSE YOUR MONEY. casinos are lucky games, but here there’s no probability for you to win. There’s 100% probability for you to lose.
20.09.2026 Trustpilot Other
They won’t cancel your account even if u say u have gambling problem . I sent over 25 emails to close account without a
They won’t cancel your account even if u say u have gambling problem . I sent over 25 emails to close account without a reply
13.09.2026 Trustpilot Other
If there was a zero star option I would use it. I decided to put in a second deposit, and as soon as I did so, an error
If there was a zero star option I would use it. I decided to put in a second deposit, and as soon as I did so, an error message came back saying please top up your balance. No problem, a simple refresh. No. I refreshed, did everything I was advised to do, and 48 hours later, I am still being told to
21.08.2026 Trustpilot Withheld payouts
First of all, this a review of a true experience I had with this horrible casino(I wonder if the 5 stars reviews here on
First of all, this a review of a true experience I had with this horrible casino(I wonder if the 5 stars reviews here on Trustpilot are true).On my second deposit I won some money and decided to make a 200€ withdrawal, and the nightmare started there.One entire day of sending and receiving emails to
09.08.2026 Trustpilot Game fairness
I can’t believe I made the mistake of returning to this site. Funds just get hoovered up. At least I won’t have to go
I can’t believe I made the mistake of returning to this site. Funds just get hoovered up. At least I won’t have to go through the difficult withdrawal process that others describe as I never been in the position to have winnings to withdraw. Another timeout is in order. Well chalk up another los
03.08.2026 Casino Guru Withheld payouts Unresolved
North Spin Casino - Player’s withdrawal has been delayed.
= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t
03.08.2026 Casino Guru Unresolved
North Spin Casino - Player’s account is closed and withdrawals are delayed.
The player from Portugal had deposited €650 and won €2,000 but faced repeated cancellations of his withdrawal requests without explanation. After 15 days of waiting and receiving generic responses, his account was also closed. We tried to get the casino to clarify the block and withdrawal delay, but it did not respond to our repeated requests. As a result, the complaint was marked unresolved, which negatively affected the casino’s Safety Index, and the player was advised to contact the Tobique Gaming Commission.
27.07.2026 Trustpilot Withheld payouts
I have been trying to withdraw my winnings for over a week.My account has been fully verified, and I have provided every
I have been trying to withdraw my winnings for over a week.My account has been fully verified, and I have provided every document requested by the verification team.I have already had two withdrawal requests automatically cancelled after remaining in pending status for approximately 48 hours, despit
11.07.2026 Trustpilot Withheld payouts
⭐☆☆☆☆ Worst Online Casino Experience EverThis is by far the worst online casino I have ever used. Depositing money was q
⭐☆☆☆☆ Worst Online Casino Experience EverThis is by far the worst online casino I have ever used. Depositing money was quick and easy, but when it came to withdrawing my winnings, it became practically impossible. Every time I requested a withdrawal, there was another excuse, another verification re

How the risk index is calculated and how complaints are labelled — the method behind this section.

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