N1 — player complaint #63318, 2020-08-21: other

Hi, I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one of which is N1 Casino. I initially requested to be self excluded on 26/3/20 on BobCasino which is a casino operating under the N1 Interactive MGA licence which also operates N1 Casino and received confirmation via email of the self exclusion. I also emailed support to request I be blocked from all casinos under their licence due to gambling problems however I have been allowed to open an account with N1 Casino and deposit the following amount on  700 - 9/8/20 I feel the Gaming operator’s responsible gambling system has severely failed me and my addiction was let take over and I lost control. I have contacted N1 Casino by email However have not received any satisfactory response. I screenshots of some of the deposits made, also I have the email from Bobcasino as proof of request to self exclude from all of their casinos. Please note I have used the same credentials as with my self excluded bobcasino account as with N1 Casino.