Mafia Casino: 21 complaints filed in English across 3 platforms, 5 still open, disputed sums €48,415 · 69,750 CAD and 2 more currencies. Most of them are about withheld payouts (71%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-21.
Resolved 8
Under review 4
Closed, no outcome 4
Status unknown 4
Unresolved 1
Sources
Casino Guru 17AskGamblers 2CasinoReviews 2
Complaints by month
10
02
06
07
08
09
Questions and answers
How many complaints are there about Mafia Casino?
The English-language record holds 21 complaints from 3 platforms, 5 of them without a resolution; 4 carry no status from the platform. The latest one is dated 2026-09-21.
Does Mafia Casino resolve complaints?
Of 17 complaints where the platform recorded a status, 47% were resolved, 29% remain open and 0% were rejected as groundless, 24% were closed without an outcome. Withheld payouts account for 71% of them.
What do players complain about?
Mostly withheld payouts — 71% of cases, then account blocks (19%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 21 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 21
18.10.2025CasinoReviewsWithheld payoutsClosed, no outcome
Mafia Casino - is stalling jackpot win
I opened my account (and only one account) with Mafia Casino on September 22nd, 2025. After investing more than 1000CAD, I hit the jackpot on a well known slot, October 8th for 10000CAD.
The same day I tried to make a full withdraw and after contacting support, they told me that I can make withdraws of 750CAD at one time, due to my tier level.
I made a withdraw request for 750CAD on that same day. After 5 business days, I contacted support to ask why I hadn’t received any information on my withdraw - and they said to wait 10 business days total due to a technical issue, assured me nothing was wrong with my account and I would get my payout. I took screenshots off all of these conversations.
On October 18th, I received an email that because of technical issues with my payment provider (the same one I used to deposit my money INTERACT). The money was put back in my account and the full amount of my winnings are still visible.
I’m scared if I don’t take action they might close my account or stall indefinitely. I’m within all the correct terms of the casino regulation and this money is owed to me.
