LVbet Casino: 22 complaints filed in English across 3 platforms, 1 still open, disputed sums €10,194 · $100. Most of them are about withheld payouts (27%). Risk index 34.0. Texts below are the players' own words, as published on the source site; last complaint 2026-07-31.
Status unknown 15
Rejected 3
Closed, no outcome 3
Unresolved 1
Sources
Trustpilot 15CasinoReviews 6Casino Guru 1
Complaints by month
11
12
02
03
04
05
06
07
Questions and answers
How many complaints are there about LVbet Casino?
The English-language record holds 22 complaints from 3 platforms, 1 of them without a resolution; 15 carry no status from the platform. The latest one is dated 2026-07-31.
What do players complain about?
Mostly withheld payouts — 27% of cases, then account blocks (23%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 22 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 34.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 22
29.06.2024CasinoReviewsOtherRejected
LVBet Casino - Refund % of netlosses
I'm in debt after gambling with loans on lvbet while being addicted to gambling. They have presented me with tools and some questions over email regarding being aware of gambling issues - but at the same time brought me into their VIP-club without taking any verificated form of Source of Wealth or Income. They kept me playing offering me bonuses, and I had a huge amount of deposits and net losses on their site that is way above the refund I look for, as well as a very high amount of bets placed (won and lost 80.000 euro within 30 days for example) that are all clear signs of aggressive patterns and gambling issues.
At the same time my year salary for 2023 was approximately 9000 euro. For the entire year. LVBET never fully took responsibility to actually ask for any verification documents for my income or any wealth. Nor did they ask for documents strengthening the fact that I might have won the money from another site and spent it on theirs instead.
All of my gambling losses on LVBET come from loans which I'm now in debt for. I believe their responsibility under MGA license makes them responsible to have verificated my income and wealth, especially after inviting me into their VIP-club.
I would expect to receive a refund of some of my net losses to reduce my debts due to this. So far their only answer is No, and they mostly refer it to their own terms & conditions - but I still believe that their responsibility to the MGA license triumphs this.
Still waiting for my SAR-file with all the information from my account.
30.04.2024CasinoReviewsBonus termsClosed, no outcome
LVBet Casino - 300euros worth of bonuses just dissappeared
## i didint get winnigs from my bonuses.
i collected like 15 bonus on 0.20 cent bet all. and same time wagered the 2k wager. now when i am trying to open them bonuses i cant get winnings from them. i have been wagering like 1.4k. alex just said that u cant change the bets. but i have been wagering the bonus on 0.20 cent bet on all games. now just i can like see that i have the bonuses and open them but my balance just staying the same 0.08.