LuckyVegas Casino DE— player complaints: 17 in English

17 Complaints

0 Last 30 days

3 Unresolved

65.15628848331d Last complaint

33.3 Risk index

LuckyVegas Casino DE: 17 complaints filed in English across 2 platforms, 3 still open. Most of them are about withheld payouts (29%). Risk index 33.3. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.

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What players complain about

Withheld payouts 29% 5

Other 24% 4

Verification 18% 3

Game fairness 18% 3

Account blocks 6% 1

Bonus terms 6% 1

Status unknown 14 Under review 2 Unresolved 1

Sources

Trustpilot 14 Casino Guru 3

Complaints by month

Questions and answers

How many complaints are there about LuckyVegas Casino DE?

The English-language record holds 17 complaints from 2 platforms, 3 of them without a resolution; 14 carry no status from the platform. The latest one is dated 2026-08-07.

What do players complain about?

Mostly withheld payouts — 29% of cases, then other (24%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 33.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 17

07.08.2026 Casino Guru Withheld payouts Under review

Player has delayed withdrawals from LuckyVegas.

Player has delayed withdrawals from LuckyVegas. [Withdrawal] — waiting

07.08.2026 Casino Guru Verification Unresolved

Player’s struggling to complete the account verification.

Player’s struggling to complete the account verification. [Account] — unresolved

07.08.2026 Casino Guru Other Under review

Player experiences poor customer service from casino.

Player experiences poor customer service from casino. [Other] — waiting

14.03.2026 Trustpilot Other

This casino is trash. Don't waste your time or money.

08.02.2026 Trustpilot Bonus terms

I don't usually complain about betting sites because its up to me to gamble or not. This one however left me furious. Fi

I don't usually complain about betting sites because its up to me to gamble or not. This one however left me furious. First they decide with no explanation that I'm not entitled to the welcome bonus then when I admit defeat and decide to withdraw I find that the minimum withdrawal is £20. They had n

15.08.2025 Trustpilot Game fairness

Utter utter garbage don't waste your time or money. Take take take and nothing back

07.07.2025 Trustpilot Other

Stay Away From This Scam. Don’t let the bot comments fool you!

06.12.2024 Trustpilot Withheld payouts

Avoid this site never received winnings from slot

24.10.2024 Trustpilot Game fairness

Terrible casino, doesn’t pay out in slots very greedy company. AVOID

28.09.2024 Trustpilot Verification

I will never use this site again! I opened an account with them then I was asked for my ID and source of funds which I s

I will never use this site again! I opened an account with them then I was asked for my ID and source of funds which I submitted, I played again after three months I was told I have to send source of funds again now, so because of that I can’t withdraw my money still. Playing should be fun but they

17.07.2023 Trustpilot Account blocks

Had bet on last night won £13,000 woke up this morning to me account been blocked. Stay well clear

06.04.2023 Trustpilot Verification

Clip Joint that everyone should stay away from. Signed up, deposited and lost £370, made another deposit and ended up wi

Clip Joint that everyone should stay away from. Signed up, deposited and lost £370, made another deposit and ended up winning over £3K. Tried to withdraw, needed to verify so sent documents and they still wouldnt let me withdraw. Went a bit mad and lost £1.5K but recovered it and realised i needed t

17.12.2022 Trustpilot Other

Many time thay take money from us but not add in wallet ther must be no chit thing but i have same problem more than 5

Many time thay take money from us but not add in wallet ther must be no chit thing but i have same problem more than 5 times also we can only take out 9000 only at one time .

19.10.2022 Trustpilot Withheld payouts

My amount is deducted from 3 days of 2000 but not credit in game or in my account

13.10.2022 Trustpilot Withheld payouts

Would not recommend anyone to use this site I paid using Apple Pay I am from the UK then I won £400 got a message saying

Would not recommend anyone to use this site I paid using Apple Pay I am from the UK then I won £400 got a message saying I cannot withdraw to my card they need wire details which has never ever happened before and this takes 7 business day it’s absolutely awful and they do not have customer services

07.09.2022 Trustpilot Withheld payouts

Absolutely awful customer service. I verified my account (received email confirmation) but accidentally sent duplicate d

Absolutely awful customer service. I verified my account (received email confirmation) but accidentally sent duplicate documents. Now I can’t withdraw. Emailed customer support 5 days ago. NO RESPONSEDid online chat to a bot, no live customer chat.Again no response. Happy to take your deposits but n

23.07.2022 Trustpilot Game fairness

Avoid. Absolute rubbish.feature on Rainbow riches free spins gave me £2! And that's on £1 stakes. Shocking. Apart from t

Avoid. Absolute rubbish.feature on Rainbow riches free spins gave me £2! And that's on £1 stakes. Shocking. Apart from that it gave no play at all

How the risk index is calculated and how complaints are labelled — the method behind this section.