Legendz— player complaints: 13 in English

Let me start by saying I really liked Legendz. I played daily and previously hadn't really had any issues, until this week. I found out through 2 days of messaging their AI customer service loop that they change promotions without honoring them. Meaning basically, they steal your money. They had a p

Thanks for ruining the vip program and cheaping out on the login bonus.. that was the rest of the motivation I needed to quit playing here once and for all.

DO NOT RECOMMEND!!! Legendz does not pay, nothing but dead spins on any slot, though they claim to have the highest possible RTP but definitely not true. Only daily bonus is the daily drop, which mostly lands on nothing or .10. No deals at all on purchasing, though easy to do. I do like the site tho

They changed something lately. I don’t get what they changed. First things first. I had a promo to get more sc when purchasing. Argued with customer service , and he says I did receive when I infact did not. Secondly, I put in well enough for thirsty Thursday and now I haven’t received the free sc?

Do not recommend. They have changed for the worse. They used to be great... Now they are not great, not even good. The chat is a joke. Dont criticize them in the discord, or you will get timed out for a week. Sad to see a good thing go away.

I was offered a $20 bonus for playing through (and being down) at least $40. I played through, and lost, a little over $100, and wasn’t awarded the $20 bonus the next day. I reached out to support and they said I wasn’t on the “list” of eligible players to receive the bonus, and didn’t make it right

I won 534 3 days ago and it has been nothing but a hassle trying to redeem my winnings. Multiple communications with customer support, tried 5 different bank accounts, opened a Skrill account this morning and finally got my redemption. You will get your money, but it may be a hassle. I won't play th

Hello Legendz Casino Support,I purchased a package for $99.99 using my credit card, which included 220 SC. I played through the required amount and successfully redeemed my winnings.However, after completing the redemption, my Legendz Casino account was closed before I was able to transfer the redee

You keep telling me to contact you. I have sent you over 25 emails and even sent you new emails as instructed, so yes you are ignoring me. I have proof. I sent an email 4 days ago and there is no response. I have a thread of unanswered emails with you since july 19th. You are ignoring me, stop acti

I enjoy online casinos. I have a system that works for me. I never make a deposit until I feel I can trust the platform. Sadly, I have been around and around with this platform because I live in Missouri and for unknown reasons they think I live somewhere else where gambling isn’t allowed. I’ve trie

Player is unable to withdraw funds from the casino. [Other] — no_react_reg_bad

On November 14th, 2025, I received an email offering a 25% bonus on top of my deposit and sweeps cash at Legendz Casino. Intrigued, I decided to try my luck on the Bloody Murder slot machine. I had a fortunate streak, hitting wins two or three times and ultimately accumulating nearly $4,000. Subsequently, on the same day, I submitted my first redemption request for $3,000. During this process, I learned of the need to complete verification based on my prior deposit, for which I had previously provided my driver's license. Fortunately, I was able to submit the required documents, and my verification was completed in just a few minutes. The following day, November 15th, 2025, at 9:43 p.m., I submitted my redemption request for $3,000. A mere 10 minutes later, I received an email expressing gratitude for my continued play at Legendz Casino. Shortly thereafter, I received another email detailing the process for my redemption, explaining that first-time redemptions undergo a quick review to prevent fraud. It noted that this review might take up to 24 hours, but assured me that future redemptions would be processed instantly. Ecstatic about my winnings, I felt a sense of joy and relief. At 10:00 p.m. on the same day, I placed a redemption request for three eBay gift cards, each valued at $200, as well as a Burlington Coat Factory gift card, also worth $200. I did not have to wait long for the results; by November 15th, 2025, at 2:55 a.m., I received the three $200 eBay gift cards and my $200 Burlington Coat Factory gift card at 3:38 a.m. Since I had linked my Prizeout account to Legendz, I was notified via email about these transactions. Additionally, my Prizeout account was linked to Lucky Land and Chumba, and I had never encountered any issues with those platforms, only with Legendz. I decided to keep a small amount of sweeps cash in my account to explore live blackjack. While playing live blackjack, I focused on the side bets, particularly perfect pairs and others where the dealer could bust. At 3:41 a.m. on November 15th, I redeemed a $50 eBay gift card and followed that up with a $200 eBay gift card and a $150 eBay gift card shortly after. On the evening of November 15th, at 9:53 p.m., I received an email asking for my opinion regarding my experience at Legendz and invited me to complete a review. This was the last correspondence I received that day. However, on November 16th, 2025, at 1:00 a.m., I unexpectedly received an email granting me 10 free spins on the Tell of the Red Dragon slot, which I did not utilize. Later that same morning, at 2:57 a.m., I was shocked to receive a notification that my account had been closed and that my funds were confiscated due to suspected fraud. I had been playing on a Motorola Edge 2024, and I found it hard to believe there could be any issue given my activities, especially since I had been experiencing successful gameplay on live blackjack. The Bloody Murder slot had already been paying me out, which indicated that it was functioning normally. Disputed amount: 3450$ Casino: Legendz Case #: 4172

Im trying to withdraw from them a d I am verified fully but they saying they wont cash me out unless I send them a picture if front and back of 2 of the cards I used but the cards are virtual cards and they wont let me screenshot them so they keep rejecting my redemption even when I tried to redeem with giftcard Disputed amount: 400$ Casino: Legendz Case #: 4257