Jonny Jackpot — player complaint #62852, 2020-12-13: bonus terms
Jonny Jackpot: a player complaint filed on 2020-12-13, about bonus terms, 4,600 USD in dispute, status — rejected. Published on CasinoReviews. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I unfortunately accepted the bonus with my 30$ deposit .. play for hours. Bet little amount all time long.. my bonus was Indicated 0 and the amount avalaible to withdraw was the entire amount. I have played few bet at 8$ and almost lost all my winning.. but luck come back and I continue playing and won big amount many hours later. I withdraw 4600$ and send my documents. 3 days days .. I received an email frome Jonny jackpot tell me this : Your account has been found to be in breach of the Promotional Terms:
Clause: The maximum bet allowed while the Bonus is in play is CAD 5. Should You bet higher than this while the bonus is in play, the Casino reserves the right to confiscate all winnings.
Therefore, your withdrawal has been canceled, your winnings have been confiscated and your deposit of CAD 230 has been returned to your gaming account.
I’m really on chock !! Never never though a casino have right to do something like that!!
If you can help me I should be verry grateful ! I’m desperate !!
I give you all access to check my account.
