Skip to main content

JackPots Casino CH— player complaints: 10 in English

10 Complaints
0 Last 30 days
1 Unresolved
65.196766125498d Last complaint
100.0 Risk index

JackPots Casino CH: 10 complaints filed in English across 2 platforms, 1 still open. Most of them are about game fairness (70%). Risk index 100.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.

What players complain about

Game fairness 70% 7
Bonus terms 10% 1
Verification 10% 1
Withheld payouts 10% 1
Status unknown 9 Unresolved 1

Sources

Trustpilot 9 Casino Guru 1

Questions and answers

How many complaints are there about JackPots Casino CH?

The English-language record holds 10 complaints from 2 platforms, 1 of them without a resolution; 9 carry no status from the platform. The latest one is dated 2026-08-07.

What do players complain about?

Mostly game fairness — 70% of cases, then bonus terms (10%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 100.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 10

07.08.2026 Casino Guru Withheld payouts Unresolved
Player struggles with delayed withdrawal.
Player struggles with delayed withdrawal. [Withdrawal] — unresolved
01.10.2025 Trustpilot Game fairness
By far the worst casino experience I had. Every time in loss, slots don’t pay( I played each provider). Will not recomme
By far the worst casino experience I had. Every time in loss, slots don’t pay( I played each provider). Will not recommend to anyone. How is it possible for a casino to just take everytime?0/10.
01.05.2025 Trustpilot Verification
Don't lose your money here. I made 2 deposits in this casino. Didn't win a penny but decided to withdraw CHF 400 (deposi
Don't lose your money here. I made 2 deposits in this casino. Didn't win a penny but decided to withdraw CHF 400 (deposit was twice more). But all of a sudden 3 days after I passed the verification they told me that my documents are forged and I have to go to ther offline casino to confirm that I am
26.04.2025 Trustpilot Game fairness
It was one of the worst experience ever! After 1100 chf lost, it gave me the money back, after that, i’ve lost 2000chf w
It was one of the worst experience ever! After 1100 chf lost, it gave me the money back, after that, i’ve lost 2000chf without any chance to recover it! It’s a no for me!
25.03.2025 Trustpilot Game fairness
Your games are rigged to make people lose. I tried to cash out and instead they denied it an put it back in my balance.
Your games are rigged to make people lose. I tried to cash out and instead they denied it an put it back in my balance. I requested to close my account and was never given a response.
16.03.2025 Trustpilot Game fairness
spent 240 dollars and absolutely nothing hit. also when betting it actually takes more than what it says you are betting
spent 240 dollars and absolutely nothing hit. also when betting it actually takes more than what it says you are betting
06.03.2025 Trustpilot Game fairness
I played there games an bet 20 cent,An they take 30 cent every spin,I will never play this game again..I didn't realize
I played there games an bet 20 cent,An they take 30 cent every spin,I will never play this game again..I didn't realize at first,,y'all better check when y'all spin..I'm done with this site
20.01.2025 Trustpilot Bonus terms
They have a bonus system that sucks, they gift you bonus as you bet but at the same time every time you loose, you are l
They have a bonus system that sucks, they gift you bonus as you bet but at the same time every time you loose, you are loosing real money and when you win, they put everything into bonusess, we made a 1k win with our real money and they didn't let us withdraw it!THEN WHY IF YOU MAKE A BET WITH RÉAL
10.12.2024 Trustpilot Game fairness
worst support. You spend money to gamble on their casino.As soon as you hit a bonus, the webiste refreshes and you cant
worst support. You spend money to gamble on their casino.As soon as you hit a bonus, the webiste refreshes and you cant continue your game.No matter how much evidence you bring, support says they will talk with the developer. (may take up to 2 weeks) I have recieved 0 compensation so far and would s
17.11.2024 Trustpilot Game fairness
from 75 fr didn't catched even 1fr in slots, never playing on this site anymore
from 75 fr didn't catched even 1fr in slots, never playing on this site anymore

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open