InterCasino — player complaint #66573, 2017-01-14: account blocks
InterCasino: a player complaint filed on 2017-01-14, about account blocks, 2,200 GBP in dispute, status — resolved. Published on CasinoReviews. One of 23 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I got this message from Intercasino. Can you ask them to give me the money back?
Dear [EDIT],
I am contacting you from the InterCasino Support Team regarding your account and withdrawal.
Upon further investigation of the documents received, our Accounts team have closed your account and winnings were confiscated.
Your deposit has been refunded due to breach of terms and conditions:
User must submit the correct information during registration and should correctly state his name, address, contact email or personal telephone number. User also agrees to update his information should there be any changes to the registration data. User must give valid identification, address and contact email.
Your account cannot be re-opened.
Thank you for your understanding.
Please feel free to contact us should there be anything we can assist you with.
Our contact details can be found at the following link https://www.intercasino.com/en/support
