Housebets— player complaints: 17 in English

Since I last wrote a review here The customer service is very bad, now their changed with hardcoded AI, i mean, if u have a problem, and come on live support, you only got AI, so if u have a problem and only understand with human, the AI punch you with bad word, like (you problem is only handle with

It seems like the only place where customer service uses AI.Thats very bad idea, another casino, never use AI for support. i just want connect with human agent, but the AI Not allowing me to connect with humans because they think the problem is solved Okay, who read this, if you just want play, just

A mistake, replacing support agents with AI, does not solve any problems at all. AI considers what the user is experiencing. For example, for me, it's normal, wagering $18K and only getting a monthly bonus of $20. If the live support chat system is very stupid, where else can I complain about this?

Player reports severe manipulation in game outcomes. [Other] — insuff_evidence

Player’s account is closed and funds confiscated. [Account] — waiting

Player’s deposit is delayed and unacknowledged. [Deposit] — rejected

The player from Germany filed a complaint against Housebets Casino for failures in their Provably Fair hashing system and manipulation of Baccarat game outcomes. They documented discrepancies in game sessions that indicated intentional alterations to game results, despite assurances from the casino team of an audit that went unfulfilled. The player requested an audit of specific bets and recovery of their funds due to these reported manipulations. We asked for evidence showing the bets were processed incorrectly, but no direct proof was provided to contradict the casino’s explanation. As a result, we rejected the complaint because the casino’s investigation and compensation were accepted as sufficient, and the case was closed.The player from Germany filed a complaint against Housebets Casino for failures in their Provably Fair hashing system and manipulation of Baccarat game outcomes. They documented discrepancies in game sessions that indicated intentional alterations to game results, despite assurances from the casino team of an audit that went unfulfilled. The player requested an audit of specific bets and recovery of their funds due to these reported manipulations. We asked for evidence showing the bets were processed incorrectly, but no direct proof was provided to contradict the casino’s explanation. As a result, we rejected the complaint because the casino’s investigation and compensation were accepted as sufficient, and the case was closed. Written by TomasComplaint Specialist Submitted: 17 Aug 2026 | Closed : 01 Sep 2026Automatic translation:

Review 2.8 is too much for this site they lie about bonuses....they lie also at the time was 10% weekly and 10% monthly after i made bad review here you gave 100$ wich is only weekly and you didnt give 144$ monthly

Please believe me—this is a complete scam. I deposited 300 USDT to play slot machines and won up to 1,300, but when I tried to withdraw, I found that my withdrawal request was rejected, my betting balance was frozen, and I was barred from placing bets. They required me to complete KYC verification.

For 5 days, Housebets has failed to resolve a problem entirely caused by their own system. Their platform confirmed that I qualified for a 100% On-Chain bonus, after which I made my deposit. The bonus was never credited.Over the past five days, I’ve received nothing but contradictory statements, cop

The player from Albania’s account had been closed, and his funds of $125 had been confiscated despite completing the KYC process. He had been seeking to withdraw his funds. We asked for more details about the games played and whether any bonus had been active, and the complaint was later marked as resolved by him. As a result, we had closed the case as resolved.

this site is scam. cannot withdraw after receiving bonuses even i wagered 5x

Weekly bonus calculation lacks transparency and inconsistent support responsesI am sharing my experience with Housebets regarding their weekly reload bonus system.During a weekly period, I wagered approximately $111,793 with a net loss of around $1,155. I also received a separate $300 leaderboard pr

SCAM siteAsked for a review and scammed everyone

The ad claims to be KYC-free. That's a lie. They asked for verification after my first bet. My winnings were $73. Terrible casino.ID 10149146

After the first bet, the limits were lowered to 0. I made a withdrawal request, but it was canceled. They requested KYC. I uploaded documents. Two days passed, but the account hasn't been unblocked. Support said there are no set deadlines for verification! I don't understand how document verificatio

I made a small deposit and managed to win, withdrawing two small payments of a few hundred dollars. But when I tried to withdraw $7,000, I got ERROR-17 )))))))) What does that mean? I don't know, but support said, here's a $100 bonus, shut up and keep playing....Seriously? The casino won't withdraw