Haz Casino— player complaints: 16 in English

16 Complaints

1▼ Last 30 days · was 4

3 Unresolved

11.665639291285d Last complaint

50.0 Risk index

Haz Casino: 16 complaints filed in English across 2 platforms, 3 still open. Most of them are about withheld payouts (38%). Risk index 50.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-30.

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What players complain about

Withheld payouts 38% 6

Bonus terms 19% 3

Other 19% 3

Account blocks 13% 2

Game fairness 13% 2

Status unknown 12 Unresolved 2 Under review 1 Rejected 1

Sources

Trustpilot 12 Casino Guru 4

Complaints by month

Questions and answers

How many complaints are there about Haz Casino?

The English-language record holds 16 complaints from 2 platforms, 3 of them without a resolution; 12 carry no status from the platform. The latest one is dated 2026-09-30.

What do players complain about?

Mostly withheld payouts — 38% of cases, then bonus terms (19%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 50.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 16

30.09.2026 Casino Guru Withheld payouts Under review

Haz Casino - Player claims that payment has been delayed.

The player from Switzerland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Switzerland has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 01 Oct 2026 Automatic translation:

08.09.2026 Casino Guru Account blocks Unresolved

Player’s account is blocked and deposit is confiscated.

Player’s account is blocked and deposit is confiscated. [Deposit] — unresolved

08.09.2026 Casino Guru Withheld payouts Unresolved

Player's withdrawals are excessively delayed.

Player's withdrawals are excessively delayed. [Withdrawal] — unresolved

08.09.2026 Casino Guru Withheld payouts Rejected

Player's payments are delayed.

Player's payments are delayed. [Payment] — rejected

17.08.2026 Trustpilot Game fairness

Games are rigged not to pay out . I play the same games on the major casino sites with totally different results. Don’t

Games are rigged not to pay out . I play the same games on the major casino sites with totally different results. Don’t use this site it’s a complete scam

17.10.2025 Trustpilot Other

they are scammers be aware! DO NOT DEPOSIT IN THIS CASINO NO MATTER WHAT

27.08.2025 Trustpilot Bonus terms

I’ve been with Haz Casino since 2020 and thought my loyalty actually mattered. Recently I deposited with a flashy “200%

I’ve been with Haz Casino since 2020 and thought my loyalty actually mattered. Recently I deposited with a flashy “200% bonus.” No clear mention anywhere of a 40x wagering requirement. I played 8–10 hours before realizing I was only 4% through the hidden grind. Support told me it’s “not the casino’s

12.01.2025 Trustpilot Bonus terms

DON'T USE ANY BONUS! I suggest strongly not to use any bonus while making a deposit. In my case I didn't use the bonus

DON'T USE ANY BONUS! I suggest strongly not to use any bonus while making a deposit. In my case I didn't use the bonus rounds, but since the bonus was indeed active whilst making the deposit, they removed 2/3 of my money from my account (winnings from the deposit made with a bonus code that gives 5

24.02.2024 Trustpilot Account blocks

This casino is scaam when you win they blocked your account without any reason I have still not received my mony this c

This casino is scaam when you win they blocked your account without any reason I have still not received my mony this casino is such a scaam

29.11.2023 Trustpilot Withheld payouts

Don't play on this site, takes forever to get withdrawals IF you win anything on this scam site.

02.10.2023 Trustpilot Game fairness

Dead spin one after one. No fun playing at all. Should be investigated about RTP. No wonder why all the other reviews ar

Dead spin one after one. No fun playing at all. Should be investigated about RTP. No wonder why all the other reviews are one star. Don't waste your time and money. Best of luck.

15.09.2023 Trustpilot Withheld payouts

They dont want to pay me. M'y first win of my first deposit

10.04.2023 Trustpilot Withheld payouts

Very bad casino SCAMYou will never get your withdrawal, this casino is a scam so don’t waste your time and money!!

04.04.2023 Trustpilot Bonus terms

Wanted to make a withdraw. Now the took about more than half away and put it back on my balance.Kindly note, as per our

Wanted to make a withdraw. Now the took about more than half away and put it back on my balance.Kindly note, as per our Bonus Terms and Conditions under section 2. 9., maximum cashout of 5 times the received bonus amount applies until the withdrawal request has been processed or winnings generated f

02.07.2021 Trustpilot Other

Dont trust this casino. I have deposited money been charged from my card and now its 20th day and they said they havent

Dont trust this casino. I have deposited money been charged from my card and now its 20th day and they said they havent receiced money.

28.05.2021 Trustpilot Other

The Casino site cant be trusted, I made a deposit and it is still pending after 2 days, it is with dreawed from my bank

The Casino site cant be trusted, I made a deposit and it is still pending after 2 days, it is with dreawed from my bank account, but no money at the site.

How the risk index is calculated and how complaints are labelled — the method behind this section.