Gratorama Casino: 6 complaints filed in English across 1 platform, 3 still open, disputed sums $29. Most of them are about other (50%). Risk index 40.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
How many complaints are there about Gratorama Casino?
The English-language record holds 6 complaints from 1 platform, 3 of them without a resolution. The latest one is dated 2026-09-08.
What do players complain about?
Mostly other — 50% of cases, then bonus terms (17%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 40.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 6
08.09.2026Casino GuruOtherUnresolved
Player’s winnings have been confiscated. The complaint was rejected as the player failed to answer us.
Player’s winnings have been confiscated. The complaint was rejected as the player failed to answer us. [Winnings dispute] — unresolved
08.09.2026Casino GuruOtherUnder review
Player's deposit and bonuses are not credited.
Player's deposit and bonuses are not credited. [Deposit] — waiting
08.09.2026Casino GuruWithheld payoutsRejected
Player’s withdrawal has been cancelled.
Player’s withdrawal has been cancelled. [Withdrawal] — rejected
08.09.2026Casino GuruBonus termsRejected
Player’s winnings from No Deposit bonus were capped.
Player’s winnings from No Deposit bonus were capped. [Deposit] — rejected
08.09.2026Casino GuruVerificationUnresolved
Player’s enquiring about verification process.
Player’s enquiring about verification process. [Verification] — unresolved
06.08.2026Casino GuruOtherResolved
Gratorama Casino - Player's deposit and bonuses are not credited.
The player from Spain deposited $29 worth of BTC on July 24, 2026, expecting a 100% bonus and free spins. Despite sending verification documents, his account remained unvalidated, and the bonus, as well as the deposit, had not been credited. He made multiple inquiries via email and chat, but did not receive any responses. The complaint was later marked as resolved after he confirmed the issue had been solved, so we closed the case accordingly.
