Skip to main content

GoldenPalace.be Casino— player complaints: 9 in English

9 Complaints
0▼ Last 30 days · was 1
0 Unresolved
55.240914508472d Last complaint
— Risk index · no statuses

GoldenPalace.be Casino: 9 complaints filed in English across 1 platform. Most of them are about verification (22%). Texts below are the players' own words, as published on the source site; last complaint 2026-08-17.

What players complain about

Verification 22% 2
Other 22% 2
Withheld payouts 22% 2
Game fairness 22% 2
Bonus terms 11% 1
Status unknown 9

Complaints by month

06
07
08

Questions and answers

How many complaints are there about GoldenPalace.be Casino?

The English-language record holds 9 complaints from 1 platform; 9 carry no status from the platform. The latest one is dated 2026-08-17.

What do players complain about?

Mostly verification — 22% of cases, then other (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 9

17.08.2026 Trustpilot Bonus terms
Le bonus exigeait 40x de mise avec un plafond de 5 euros par tour, invisible avant de l'activer.
Le bonus exigeait 40x de mise avec un plafond de 5 euros par tour, invisible avant de l'activer.
01.07.2026 Trustpilot Other
Update your daily wheel ffs, 10 points at most! Need 300x10p to reach the lowest price in the coinshop of 3000p. 10p/ we
Update your daily wheel ffs, 10 points at most! Need 300x10p to reach the lowest price in the coinshop of 3000p. 10p/ week takes you 6 years to reach. Highest win is 100p what a joke !! Not gonna start on the daily money wheel thats even worse.And the payout banktransfer method till2-5 working days.
13.06.2026 Trustpilot Game fairness
it doesn't have good winning rates...500 spins of 2 euros...no bonus...
it doesn't have good winning rates...500 spins of 2 euros...no bonus...
27.09.2025 Trustpilot Withheld payouts
I ve tried withdrawing several times already, after the necessary verifications and it keep getting cancelled by them.Tr
I ve tried withdrawing several times already, after the necessary verifications and it keep getting cancelled by them.Tried to get in contact with them numerous times, but they DO NOT RESPOND TO EMAILS.
30.06.2025 Trustpilot Other
The only casino i know where you don't need to wait 72 hours to increase deposit is this legal ?
The only casino i know where you don't need to wait 72 hours to increase deposit is this legal ?
19.04.2025 Trustpilot Verification
Howcome u only ask for more vulnerable info AFTER the client has deposited and won money ? So it isnt necesarry to depos
Howcome u only ask for more vulnerable info AFTER the client has deposited and won money ? So it isnt necesarry to deposit money, there are no rules, if its to your benefit. Doesnt sound too legal. U should ask for all documents BEFORE a client deposits, that seems lawful. If u dont pay out money w
17.04.2025 Trustpilot Verification
April 10-11 requests made.April 10th I received an email asking for additional documents, to which I responded within 5
April 10-11 requests made.April 10th I received an email asking for additional documents, to which I responded within 5 minutes.After several emails to support@goldenpalace .com/,
16.04.2025 Trustpilot Withheld payouts
Hello everyone I hope you haven't run into any withdrawal issues. After I sent my money to my bank account, the bookmake
Hello everyone I hope you haven't run into any withdrawal issues. After I sent my money to my bank account, the bookmaker requested my selfie and a bank statement, of course I provided all this. But for a week now, they haven't said anything, haven't responded to messages, just ignored them. I'm afr
09.04.2025 Trustpilot Game fairness
Scam, the ratio of win/lose is way to high on sites benefit. So far the worst one.
Scam, the ratio of win/lose is way to high on sites benefit. So far the worst one.

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open