G'Day — player complaint #62493, 2021-03-10: bonus terms

I was playing welcome bonus of G`Day Casino 31.1.2021. I made a deposit of 100euros and got 100euros bonus for the casino. I was playing razor shark - slot game with my bonus money. I had wagered successfully and after that I had 16.789 euros balance. I had sent all the documents for the casino and they had already accepted. I made the withdrawal of 5000euros and they paid it and after it they asked some more documents. I sent all documents what they asked. After that they told I have broken bonus terms. 4.1 By opening an account with us and/or by using the Website you acknowledge, agree and warrant that you: • are at least 18 years of age and above the legal age for gambling in the jurisdiction you are a resident; • are legally capable of entering into binding contracts; • have supplied all information when registering with the Website that is accurate and complete and will ensure that such information is kept updated throughout your use of the Website; • are resident at the address you provide us and are a resident in a territory that permits gambling to occur; • are not restricted from opening an account under clause 7 (Restricted Territories); • have not excluded yourself from gambling on this Website; • have a valid bank account or credit or debit card or alternative payment method; • you are the legitimate owner of the money you deposit and any money that you deposit into your account is not tainted with any illegality and does not originate from any illegal activity or source; • have no existing accounts registered by you on this Website; • you are not playing or acting on behalf of somebody else and you will not sell, transfer and/or acquire accounts to/from other players; • participation on the Website is for fun and not for financial dependency (or similar) reasons; and • will comply with the Terms of Use at all times in relation to your use of the Website. 4.2 By registering for an account, you hereby consent to us contacting you through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect to matters relating to your account. I have not broke any rules. I play very much online casinos and I really know what is wrong and what is right with playing bonuses in online casinos. They haven’t any evidences that I have broke the rules. G´Day Casino is mga-licensed and I trust casinos which has mga-license. This kind of action is not possible with mga-casinos!