Fruity Casa — player complaint #64955, 2019-06-17: bonus terms
Fruity Casa: a player complaint filed on 2019-06-17, about bonus terms, 5,000 NZD in dispute, status — rejected. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hey ThePogg
I deposit $10 and got my welcome Bonus. Played and then played the freespins that the welcome offer offered.. played with the freespin. Yup had won money check if i can withdrawl it . But i couldnt cause it was still under bonus credit so keep playing and playing and manage to wagered it all. And check again so i was allowed to withdrawl it so i did. So that means ive played amd wagedred the reaquirement so in my cass its not bonus credit anymore cause i played the required wagered so what ever winnings is mine so i withdrawl it. But now they emailed back saying i breach it. Which i didnt.. can u find out for me . This pisses me of. Thank you the pogg. So they said its been confiscated and refunded my $10 back into my account. That is not fair at all. I played all through the bonus credit untill i can withdrawl my own winning.