FortuneJack — player complaint #4693, 2021-07-24: account blocks
FortuneJack: a player complaint filed on 2021-07-24, about account blocks. Published on Trustpilot. One of 123 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about FortuneJack: statuses, disputed sums, risk index →
I joined Fortune Jack earlier this month purely because I heard it was fun. I wanted to try their Sportsbook (I'm a bit of a novice with sports, admittedly) and maybe some Casino play. Small deposit. Just for fun. After just a few days, my account was suddenly locked and I was getting emails accusing me of having multiple accounts, one of which they said was previously suspended. All kinds of stuff that is 100% false. I barely had time to get one account going and have no interest in having more than one. Now, my account is still locked and it sure seems like they are keeping my deposit and the little bit of money I won fairly in the 2-3 days I was an active member. Unless something changes, my money is basically gone, based on false accusations and something someone else did. I don't know really. They haven't actually fully explained it to me. The messages I get have a bullying tone and they don't actually reply to what I am telling them. Just send the same message, over and over. I know international gaming sites have their own governing bodies | commissions that oversee their activity. What is happening here has to be considered illegal at some level. Open to suggestions on what to do. Thanks!
Complaint data
- Case number
- #4693
- Filed
- 2021-07-24
- Status
- Status unknown
- Category
- Account blocks
- Place among complaints about FortuneJack
- 105 of 123 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 220 words, as published
All 123 English-language complaints about FortuneJack — as a list by date; the summary, statuses and disputed sums are on the operator page.
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