EnergyCasino — player complaint #59728, 2024-09-04: bonus terms
EnergyCasino: a player complaint filed on 2024-09-04, about bonus terms, 7,000 EUR in dispute, status — rejected. Published on CasinoReviews. One of 41 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello , sir /madam
I played with energy casino ,game name sugar rush, i won 9000 euros after that they told me that you complete your wager i completed,I send for withdrawal 7000€ after two days they just removed all amount ,they found reason that i bet more then 5 euros,I showed them proof i bet 20 cent,then they found other reason,why i bought bonuse , they just push me out from them office which located in gzira unrespectable people, they ask me different kind of question which are use less ,why i need that funds ,I won and i have rights to ask ,when i was deposite no any problem when i won they don't have any reason,and i have all proofs ,thank you.
