DrückGlück Casino DE— player complaints: 12 in English
12Complaints
0Last 30 days
3Unresolved
65.176381634965dLast complaint
25.0Risk index
DrückGlück Casino DE: 12 complaints filed in English across 2 platforms, 3 still open. Most of them are about withheld payouts (42%). Risk index 25.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
Status unknown 8
Under review 2
Unresolved 1
Rejected 1
Sources
Trustpilot 8Casino Guru 4
Complaints by month
04
08
Questions and answers
How many complaints are there about DrückGlück Casino DE?
The English-language record holds 12 complaints from 2 platforms, 3 of them without a resolution; 8 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly withheld payouts — 42% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 12 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 12
07.08.2026Casino GuruOtherRejected
Player faces continuous unwanted activation of self-exclusion.
Player faces continuous unwanted activation of self-exclusion. [Self-exclusion] — rejected_other
07.08.2026Casino GuruWithheld payoutsUnder review
Player’s withdrawal has been delayed and unverified.
Player’s withdrawal has been delayed and unverified. [Withdrawal] — waiting
07.08.2026Casino GuruBonus termsUnresolved
Player's bonus was not credited.
Player's bonus was not credited. [Bonus] — unresolved
07.08.2026Casino GuruOtherUnder review
Player's deposits not credited.
Player's deposits not credited. [Deposit] — waiting
29.04.2026TrustpilotWithheld payouts
Con site! Payed with PayPal now won’t let me take money out with PayPal, says I need to withdraw with apple pay! I don’t
Con site! Payed with PayPal now won’t let me take money out with PayPal, says I need to withdraw with apple pay! I don’t have Apple Pay! Now going through gambling commission to get money back. Skill on net sites are robbers! Have screen shots of all there lies
14.07.2025TrustpilotWithheld payouts
The reason for the review isn’t down to the site itself they have plenty of options for games and it’s a good casino for
The reason for the review isn’t down to the site itself they have plenty of options for games and it’s a good casino for choice but wait till you try and withdraw.They claim it should take a few hours to process but that couldn’t be further from the truth, I’ve been waiting 8hrs already for a withdr
24.10.2024TrustpilotOther
Det er ikke noget jeg kan anbefale. Har spillet på de fleste casinosider. Her opretter en bruger og den ville ikke lade
Det er ikke noget jeg kan anbefale. Har spillet på de fleste casinosider. Her opretter en bruger og den ville ikke lade mig skrive punktum på min mail. Så lod det stå uden og skrev til support. Efter 20 min skriver de "vi er her for at hjælpe blablabla" skriver problemet og der går yderligere 40min
19.03.2024TrustpilotWithheld payouts
Hello last week I was offered a refund, I was told it would take 2-7 working days to arrive back into my bank account, i
Hello last week I was offered a refund, I was told it would take 2-7 working days to arrive back into my bank account, it is now day 9 and I still have not received it, I am UNABLE to sign in to contact live chat so I have sent multiple e-mails and I am getting no responses. please HELP
23.12.2023TrustpilotGame fairness
This skill on net websites are the biggest fraud ever . I can’t even believe why I keep trying . All you do is stealing
This skill on net websites are the biggest fraud ever . I can’t even believe why I keep trying . All you do is stealing money from people who are already struggling . Should be ashamed of yourselves .
21.10.2023TrustpilotGame fairness
Scammers, I put almost a 100€ on this site and it didn’t give me absolutely anything. Chances of winning are 0.Don’t was
Scammers, I put almost a 100€ on this site and it didn’t give me absolutely anything. Chances of winning are 0.Don’t waste ur money on this fake online casino!!!
12.08.2023TrustpilotAccount blocks
How could any online casino be worse? Actuly I don't know .The chances of winning are almost Zero, and on top of that th
How could any online casino be worse? Actuly I don't know .The chances of winning are almost Zero, and on top of that they do not answer the messages. I wanted to close my account, they replied for the first time and asked why, so I answered and confirmed that I wanted to close it. After that, they
16.05.2023TrustpilotWithheld payouts
So i made a account, on DrueckGlueck.dk(danish) Took the bonus. finish the bonus with a little monny left. Wanted to cas
So i made a account, on DrueckGlueck.dk(danish) Took the bonus. finish the bonus with a little monny left. Wanted to cashout. i sent alot of documents in, and after that i havent heard nanything for a week. It says on web site it takes 12 hours normal, but might take up 48. The chat on the sits do
