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DragonSlots Casino— player complaints: 10 in English

10 Complaints
0▼ Last 30 days · was 1
0 Unresolved
49.449755560833d Last complaint
— Risk index · no statuses

DragonSlots Casino: 10 complaints filed in English across 1 platform. Most of them are about withheld payouts (50%). Texts below are the players' own words, as published on the source site; last complaint 2026-08-23.

What players complain about

Withheld payouts 50% 5
Other 30% 3
Account blocks 20% 2
Status unknown 10

Complaints by month

03
04
05
06
08

Questions and answers

How many complaints are there about DragonSlots Casino?

The English-language record holds 10 complaints from 1 platform; 10 carry no status from the platform. The latest one is dated 2026-08-23.

What do players complain about?

Mostly withheld payouts — 50% of cases, then other (30%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 10

23.08.2026 Trustpilot Withheld payouts
Initially was a great site. Smoothe playing. Did two withdrawals no problem then suddenly became an issue and had to pro
Initially was a great site. Smoothe playing. Did two withdrawals no problem then suddenly became an issue and had to provide details again to withdraw. I then tried to close my account and that’s a drama also. I did like this site initially but it’s changed in the last couple of months. Stay away at
08.06.2026 Trustpilot Other
Be careful, everyone.I’ve tried to have my account closed because, in my opinion, player protection is not taken serious
Be careful, everyone.I’ve tried to have my account closed because, in my opinion, player protection is not taken seriously here. The website offers no option to set limits yourself, apart from contacting live chat.When I raised this request through live chat, I was contacted by a “VIP Manager.” Inst
08.06.2026 Trustpilot Withheld payouts
I have $40,000 in their account and it won’t let me withdraw anything. They keep sending me weird shit like transactions
I have $40,000 in their account and it won’t let me withdraw anything. They keep sending me weird shit like transactions off my bank statements that aren’t anything to do with them their transactions between me and my family. I don’t know why they won’t pay me I’ve given them everything I possibly c
08.06.2026 Trustpilot
Absolute scam of a site.asking to close the account for weeks and always they sent you to email correspondence and they
Absolute scam of a site.asking to close the account for weeks and always they sent you to email correspondence and they answer once a few days and say something stupid so you won't close it.stay away!!!!!rtp for weeks minus
23.05.2026 Trustpilot Withheld payouts
DO NOT PLAY ON HERE! WILL NOT GIVE YOU BONUSES, WILL NOT GIVE YOU WITHDRAWAL, WILL LIE TO YOU.
DO NOT PLAY ON HERE! WILL NOT GIVE YOU BONUSES, WILL NOT GIVE YOU WITHDRAWAL, WILL LIE TO YOU.
20.05.2026 Trustpilot Withheld payouts
scammers wouldnt let me withdraw tried to via payid and had fully verified all my documents they then declined my withdr
scammers wouldnt let me withdraw tried to via payid and had fully verified all my documents they then declined my withdrawl saying i needed to provide additional documents then removed payid as a withdraw option then proceeded to tell me i had to deposit to add a new withdraw payment option caught t
01.05.2026 Trustpilot Other
No support service and a pitiful VIP service. As a matter of fact, the VIP manager, Colin, is likely the worst I have ex
No support service and a pitiful VIP service. As a matter of fact, the VIP manager, Colin, is likely the worst I have experienced in the many years I have been playing. Players aren't valued at this casino. Support doesn't answer emails. Not once. I requested a new VIP manager. No response. There is
08.04.2026 Trustpilot Other
used to really enjoy playing on Dragon Slots — it was the only online casino I played regularly. I had a few small wins
used to really enjoy playing on Dragon Slots — it was the only online casino I played regularly. I had a few small wins over time and found the deposit turnaround to be pretty decent.However, my recent experience has completely changed my view. My winnings were confiscated without any clear explanat
03.04.2026 Trustpilot Withheld payouts
Very good casino! A lot of games, many different deposit methods and the withdrawals are very fast! I received my Money
Very good casino! A lot of games, many different deposit methods and the withdrawals are very fast! I received my Money within 30mins! I highly recommend it!Edit: My Second withdrawal was proceed successful but somehow the money is back on my Account!!! So i have to send a request again and the Live
28.03.2026 Trustpilot
Okay, so, I have a trustpilot account and I have already reviewed this casino once. My username is "Sash" if you want to
Okay, so, I have a trustpilot account and I have already reviewed this casino once. My username is "Sash" if you want to find my previous review, I cant get in to that account to edit/delete the old review. STAY AWAY! COMING FROM SOMEONE WHO SWORE BY DRAGONSLOTS! UPDATE! I got banned over a very sim

How the risk index is calculated and how complaints are labelled — the method behind this section.

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