DraftKings: 164 complaints filed in English across 2 platforms, disputed sums $640. Most of them are about game fairness (45%). Risk index 13.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.
Status unknown 162
Rejected 1
Closed, no outcome 1
Sources
Trustpilot 162CasinoReviews 2
Complaints by month
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Questions and answers
How many complaints are there about DraftKings?
The English-language record holds 164 complaints from 2 platforms; 162 carry no status from the platform. The latest one is dated 2026-10-02.
What do players complain about?
Mostly game fairness — 45% of cases, then other (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 164 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 13.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 164
29.04.2026TrustpilotOther
If you thought Harry Houdini was good…
If you thought Harry Houdini was good at making things disappear, try the DraftKings platform. Your money vanishes so fast you’ll be checking for trap doors. Now that’s magic.
27.04.2026TrustpilotWithheld payouts
Drafting is a horrible app when you try…
Drafting is a horrible app when you try to withdraw they don't give you your money.
25.04.2026TrustpilotGame fairness
Draft kings is a joke
Draft kings is a joke, they cheat be prepared to put in a bet and once your ahead they take the cash out away and then once you are losing money they bring it back. Yeah they put cash out is not guaranteed but they cheat I downloaded a few others and fanatics sports is the best one down load that one forst.
21.04.2026TrustpilotGame fairness
Terrible and pathetic casino gameplay
Terrible and pathetic casino gameplay. They cannot read so it really doesn’t matter that I am even writing this. Stay away at all costs do not download this.
14.04.2026TrustpilotBonus terms
DraftKings used to be a decent site
DraftKings used to be a decent site. Couple months ago they take away the crowns rewards system and stop offering any kind of promos for the casino. I wouldn’t recommend anyone play on this site as other sites will constantly have bonuses for you to play. Stay away from these predatory thieves and use other sites.
12.04.2026TrustpilotGame fairness
This is one of the worst casino sites…
This is one of the worst casino sites I’ve used. I’ve spent thousands and haven’t seen any meaningful return. The payouts feel nonexistent, and the overall experience is extremely frustrating.If you’re expecting a fair chance to win, this isn’t it. I’d strongly recommend staying away.
10.04.2026TrustpilotOther
They are predatory
They are predatory, and that shouldn't surprise me or anyone else, but here we are! hahaDraftKings graded Bet ID #DK639113055072578201 as a dead heat reduction despite for a Top 10 finish for Patrick Reed... Reed was in a 3 way Tie for 3rd at the conclusion of the round. Boom, Top 10 finish easy, and it was actually a Top 5 and didn't even have a dead heat reduction if that were the bet.... but it was a Top 10 so VERY SAFE and a VERY EASY WIN..... right? Wrong.I am a small bettor and generally trust these sites to grade things correct. I happened to go look and they didn't grade this right. I now worry about all my past bets. When I brought this to DK's attention, they barely replied, then took ALL my funds from my account while they reviewed it and then the next day said "oops, looks like you were right" and washed their hands of it.... I had no money to place other bets, they didn't apologize, they didn't offer an explanation, they didn't say anything basically.Scumbag company.
10.04.2026TrustpilotWithheld payouts
Instant deposit but a week for your refund
Well first off it wasn't until after I deposited my money is when DraftKings inform me that I could not play from Texas so of course I instantly thought about a refund oh but that takes 24 hours after you deposit is when they can start the refund process which is going to take three to 5 days to process the refund but y'all took it out instantly right but you can't put it back instantly how does that work because I can get on cash app right now and send money and somebody can send the money right back to me I mean how much money do they make off this game and you can't even update your refund policy lol what you could do better is instead of all the stupid advertisements when you sign up one of them at least one of them should say if you're not in a state you can't play because it's super unprofessional and it show that you really don't care about the customer cuz ain't nobody trying to update the refund policy that stays outdated with every business out there
07.04.2026TrustpilotOther
This review means shit seeing as…
This review means shit seeing as Draftkings doesn't give a damn about anybody this is literally the worst casino of them all I have an account with all of the online casinos and this is by far the worst in every aspect of gambling
07.04.2026TrustpilotOther
This app is HORRIBLE!
This app is HORRIBLE!! Can't even find a wager to pick tonight's ncaa championship. System shuts down. Don't use this app for gambling. They suck
04.04.2026TrustpilotGame fairness
DraftKings uses AI to learn your algorithm of your batting history in order to present inaccurate scores and odds. They even say in their rules that they have the right to do this . c
Stay away from this gaming app they use AI to learn your specific bedding algorithm and also curtail odds and presents scores in conjunction with the information that they have learned. At which point when you attempt to make bets if it isn't going to be bets that will be favorable for them to win then they will intentionally glitch your app or make buttons fail to respond. Pay attention if you get an opportunity get two devices one with your account logged in and the other with no login just the app run them both and you will see how the odds will be different but as soon as you go to place odds it will glitch on the device that you're betting on and sometimes they will lag the scores on purpose because with your previous batting history they know you'll be more than likely to bet on specific odds. Just remember founder even admitted to the supreme Court that there's always cheating in sports betting.
31.03.2026TrustpilotWithheld payouts
The customer service is abysmal
The customer service is abysmal. They do little sneaky things to rob you, when being a casino, they dont have to. Ive had a withdrawal waiting a month to process. Still processing after being approved. Customer service just tells me it takes 24 hours. Its already been a month. Lol stay away.
29.03.2026TrustpilotGame fairness
I have app over a year and only won 1…
I have app over a year and only won 1 time like it's trash and it's very miss leading on the bets
29.03.2026TrustpilotWithheld payouts
Terrible customer service
Terrible customer service. I requested a withdraw of 210 2 weeks ago. it has been completely lost. first draft kings told me to contact pay direct directly. they told me there is no record of the transaction. so drafkings are flat out lying. then they said I received the money. then they said to contact my bank as the money was sent from their end. I contacted my bank and they said they have no way to trace incoming e transfers only outgoing. now draftkings are ignoring me. I've spent hours trying to get my money back only to be ignored. I will be seeking legal advice about suing them
28.03.2026TrustpilotBonus terms
And also I made bets the other day also…
And also I made bets the other day also it says make a bet over 2.25 and you get one credit for dk dollars I did I deposited enuff money that day to get one credit in dk dollars and made a couple bets that were more than 2.25 so I should have got atleast 3 credited dk dollars points that what they are only worth 1penny a credit I should have got 3credits that day I had 254 credits that day before I deposited and placed those bets I still have 254 I got no credits that day draft kings sucks so bad now I can't believe how much they scam people and robbed and mess with bet slips in favor for the better to loose they are worse then a dope shooting junking you guys ate thieves why are you thieves can't you make money without stilling from people give me my 23 dollars for 26 and 27 of march deposits my bet were robbed I lost do to draft kings cheating me over 50 bets in twenty four hours at least give me my 23 dollars back so I have better faith in draft kings every sports bet sites give free bets exept draft kings draft kings don't give shit the get your money and kidnap that shit and don't anything back even when you show proof of being cheated you guys suck hopley the Mafia pays you a visit soon. VID_20260328_004736.mp4
28.03.2026TrustpilotGame fairness
People stay away from this place
People stay away from this place, it’s been so terrible, it will drain you dry,.the first time you withdraw money, they will stop you from winning.and take back the money you played,, you will find out for yourself, good luck I’m over this casino,
27.03.2026TrustpilotGame fairness
Total scam
Total scam. If u play by the book in black jack or uth, gives u a ton of doubles,splits or 4x bets only to get more money. Last two times I played dealer won 90 percent of the time with a 6 showing, of course given me a double hand only to get 2,3 or ace every time, and of course they draw out to a 18,19. Ikw casino has the odds and you are at a disadvantage, but this is rigged as hell. Especially when you play a bit and know you habits. Im out
26.03.2026TrustpilotGame fairness
3 casion games that drained me for…
3 casion games that drained me for $5000 in less than a 24 hours? Bonus rounds were scarce, regardless of the denomination I played. Payouts were less than 20%. I contacted customer service for investigation and thet sent me the standard you knew the risk email.
25.03.2026TrustpilotAccount blocks
Would give less than 1
Would give less than 1. Locked my account when my son a Jr opened his own account. They claimed we were same person despite showing ids proving otherwise. Kept my money wouldn't let me use my account for 6 months. Still has my money played them for 12 years they block me Out and keep money. THEY ARE A JOKE PLAY ELSEWHERE
25.03.2026TrustpilotGame fairness
Horrible and rigged
Horrible and rigged. You play small amounts it will let you win, the minute you increase your bet; you will consistently lose. I’ve tested this with slots and the computer blackjack/match the dealer games.