Casumo Casino DE: 6 complaints filed in English across 2 platforms, 3 still open. Most of them are about other (33%). Risk index 33.3. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
How many complaints are there about Casumo Casino DE?
The English-language record holds 6 complaints from 2 platforms, 3 of them without a resolution; 3 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly other — 33% of cases, then withheld payouts (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 33.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Player is unable to deposit due to website lagging.
Player is unable to deposit due to website lagging. [Deposit] — unresolved
07.08.2026Casino GuruWithheld payoutsUnder review
Player's withdrawal is delayed due to documentation requests.
Player's withdrawal is delayed due to documentation requests. [Withdrawal] — waiting
28.08.2023TrustpilotWithheld payouts
The worst of them all. They lituraly make it impossible to. Withdraw. And then they make it impossible to self exclude.
The worst of them all. They lituraly make it impossible to. Withdraw. And then they make it impossible to self exclude. Extremely dodgy site this. They need looking into as they Rob people blind. Iv played 1000s without a feature over 15 quid. Useless boring and pointless playing. Gambling u expect
24.05.2022TrustpilotGame fairness
Not even one Star worth... 335€ deposit. the biggest Win was 75€ and max with my cash 120€... veeeeeeeeeeeeeery rare Fre
Not even one Star worth... 335€ deposit. the biggest Win was 75€ and max with my cash 120€... veeeeeeeeeeeeeery rare Freegames. So my advice dont touch it. its crap. Its like a legal Scam Casino in my opinion. Bin deutscher aber habs auch für die englische seite bewertet. Auf gut deutsch der letzte
23.08.2020TrustpilotVerification
Just nowJUST DONT DO IT TRUST MEAbsolutely horrific company, played fairly regularly, the asked me to verify myself so I
Just nowJUST DONT DO IT TRUST MEAbsolutely horrific company, played fairly regularly, the asked me to verify myself so I sent everything they asked for they also said I wouldnt have to do it again. No issue I played again, then a few months later I won a small amount and tried to withdraw, they then