Casinoandyou: 8 complaints filed in English across 2 platforms. Most of them are about bonus terms (38%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-05-09.
The English-language record holds 8 complaints from 2 platforms; 7 carry no status from the platform. The latest one is dated 2026-05-09.
What do players complain about?
Mostly bonus terms — 38% of cases, then verification (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 8 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 8
09.05.2026TrustpilotBonus terms
"I want to warn everyone about Casinoandyou. I deposited 16€ and accepted a welcome bonus. I strictly completed the wage
"I want to warn everyone about Casinoandyou. I deposited 16€ and accepted a welcome bonus. I strictly completed the wagering requirements (wagering over 1000€) and finished with a balance of 1460€.As soon as the bonus was converted, the casino confiscated 1444€ from my account, leaving only the init
30.04.2026TrustpilotVerification
1 star impossible verification. DO NOT SIGN UP.Theyre telling me I have to pass a drivers license test now. All I did wa
1 star impossible verification. DO NOT SIGN UP.Theyre telling me I have to pass a drivers license test now. All I did was place 1 bet. They wanted a selfie, with a paper next to it + all the other typical stuff. And now.. they want me to pass a drivers license test. Scam casino 10000%
11.04.2026TrustpilotBonus terms
The casino uses scams to lure players into playing. Bonuses list certain rules, but other places contain additional rule
The casino uses scams to lure players into playing. Bonuses list certain rules, but other places contain additional rules that are deliberately hidden. For example, the bonus rules don't mention the maximum win, but in reality, you can only win 300 euros from a 300 euro bonus.I can not recommend thi
01.04.2026TrustpilotWithheld payouts
This casino used to pay me in the beginning. Now, when I try to withdraw my money, the SMS verification code is never se
This casino used to pay me in the beginning. Now, when I try to withdraw my money, the SMS verification code is never sent, so I can't complete the withdrawal. I receive messages from other casinos without any issues, but this one tells me to delete all my messages and claims the problem is with my
25.03.2026TrustpilotBonus terms
I don't think the casino is fair.I have deposited more than 8 times and only received a bonus twice.I had removed the 2n
I don't think the casino is fair.I have deposited more than 8 times and only received a bonus twice.I had removed the 2nd deposit bonus and therefore I no longer received any bonus.But send emails with attractive bonuses that you won't get.I do not recommend this casino.The last 4 deposits I also di
16.02.2026TrustpilotWithheld payouts
they don't pay out big prizes...in August I had a big prize, which I started to request in installments, but they withhe
they don't pay out big prizes...in August I had a big prize, which I started to request in installments, but they withheld it, then they zeroed my balance...then I filed a complaint against them on c.guru, where they dragged on for 5 months, I did everything they asked for in terms of identification
09.11.2025TrustpilotLicence
I registered on CasinoAndYou and later discovered that the company does not hold a valid license from the Hellenic Gamin
I registered on CasinoAndYou and later discovered that the company does not hold a valid license from the Hellenic Gaming Commission (Ε.Ε.Ε.Π.), therefore it operates illegally for Greek players.Their support team explicitly assured me in writing that they hold a legal license in Greece, which is fa
24.07.2025LCB.orgVerificationResolved
RESOLVED: CasinoAndYou - Account Issue
I have signed up on this site two weeks ago and trying to add and verify my mobile number but unable to receive the OTP from them. I tried multiple times using defferent platforms like android app, website, desktop site etc. I was not able to claim the welcome bonus even after my successful deposit. Support team clarified that my profile is incomplete because mobile number is not linked. I tried so many times but still otp not coming even on my alternate mobile numbers from different services providers. Support team unable to help me despite of basic troubleshooting only. My email is unanswered from support team. Casino: CasinoAndYou Case #: 3401
