Casinia Casino — player complaint #14903, 2026-06-17: other
Casinia Casino: a player complaint filed on 2026-06-17, about other, 6,000 CHF in dispute. Published on Casino Guru. One of 37 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Casinia Casino - Player’s email change request is delayed.
The player from Switzerland attempted to change her registered email address with Casinia but did not receive a response after submitting the necessary documents and bank statements. She sought assistance as her account balance remained inaccessible. We requested additional information and evidence of communication with the casino to investigate the issue further. However, due to the player's lack of response to our inquiries and reminders, the complaint was closed at that time. The player could reopen the complaint in the future if she wished to continue seeking assistance.
