Casimba — player complaint #63826, 2020-04-26: bonus terms
Casimba: a player complaint filed on 2020-04-26, about bonus terms, 1,300 CAD in dispute, status — rejected. Published on CasinoReviews. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
This is my formal complaint before I take this to the Gambling commission I was told that I breached section 6 of the bonus guidelines and that my $1,300.00 cash out would be cancelled .
I have screen shots of ALL my game play before and after the bonus I did NOT make a bet OVER $5.00 UNTIL my bonus was completed and I played through .
All Casimba did was send me an email stating my cash out was canceled due to section 6 with NO proof of where THEY say I made a $5.00 bet on bonus money !
I know that you can not open some games when you are playing with bonus money.
I am happy to provide you with ALL email and screen shots I have on this matter .
Seems as though Casimba has done this before claiming people have "broken" a section of tier T
