Cadoola Casino: 11 complaints filed in English across 2 platforms, disputed sums €500. Most of them are about withheld payouts (55%). Risk index 12.4. Texts below are the players' own words, as published on the source site; last complaint 2026-07-09.
How many complaints are there about Cadoola Casino?
The English-language record holds 11 complaints from 2 platforms; 10 carry no status from the platform. The latest one is dated 2026-07-09.
What do players complain about?
Mostly withheld payouts — 55% of cases, then game fairness (18%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 12.4 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 11
09.07.2026Casino GuruAccount blocksRejected
Cadoola Casino - Player’s account has been closed without reason.
The player from Italy has his gaming account blocked since July 9, 2026, without warning or explanation, preventing him from accessing it to play or withdraw his funds. He requests a detailed explanation for the closure and a refund of his account balance.
03.12.2025TrustpilotWithheld payouts
Stalling withdrawals, they dont even know their own T&C, one day they said it takes 3 days for a withdrawal, the other d
Stalling withdrawals, they dont even know their own T&C, one day they said it takes 3 days for a withdrawal, the other day it takes 5 days
28.03.2025TrustpilotOther
My account isn’t closed till now after requested account closure two weeks ago. I asked few times to close my account so
My account isn’t closed till now after requested account closure two weeks ago. I asked few times to close my account so far no response from the management. I lost another 255 euros during this time.Still live support says my request will be handled as soon as possible. Don’t play in this casino an
13.02.2025TrustpilotWithheld payouts
They cancelled my withdrawal request(500euro) via bank transfer and they said that probably is my bank ... I contacted w
They cancelled my withdrawal request(500euro) via bank transfer and they said that probably is my bank ... I contacted with my bank customer services and they said that obviously there is no problem... So i did a new withdrawal request and now i am waiting 3 working days...
02.10.2024TrustpilotWithheld payouts
After i made withdraw with BTC, they told me they will process the withdraw minimum after 3 working days..I am playing a
After i made withdraw with BTC, they told me they will process the withdraw minimum after 3 working days..I am playing at several casinos and withdraws takes usually not longer then few minutes! I am not also sure they would pay off my winnings after these three days.. Total trash to wait 3 days for
22.02.2024TrustpilotWithheld payouts
The casino not paid. Very very bad customer service.
The casino not paid. Very very bad customer service.
06.09.2023TrustpilotGame fairness
normal scam rtp site, dont trust these sites anymore,gets worse and worse with no chance of any form of win anymore.beli
normal scam rtp site, dont trust these sites anymore,gets worse and worse with no chance of any form of win anymore.believe me stop playing online casino in general, its a black market where the hosters can do whatever they want.these guys deserve all bad things the world can offer.
26.09.2022TrustpilotWithheld payouts
All online casino owen by main thives and webside like cadoola or others blong to main owner with difrent nameIf u like
All online casino owen by main thives and webside like cadoola or others blong to main owner with difrent nameIf u like game , just play demo ,Not real moneyDo t give you future life to thives online They never pay you
08.02.2022TrustpilotBonus terms
Refused to give me more then one deposit bonus and wouldn't tell me why
Refused to give me more then one deposit bonus and wouldn't tell me why
02.05.2021TrustpilotWithheld payouts
Won money about 6 weeks ago still has not been paid out excuse after excuse. Avoid as these are a shocking casino with s
Won money about 6 weeks ago still has not been paid out excuse after excuse. Avoid as these are a shocking casino with shocking customer support
19.04.2021TrustpilotGame fairness
A bad casino will not last more than half an hour after the depositNew players are the fraudsters' source of fundingA li
A bad casino will not last more than half an hour after the depositNew players are the fraudsters' source of fundingA licensed casino tells you all this is nonsenseThere is nothing fair in these online casinos whether you play responsibly or with the least money you loseBut there is a difference bet
