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BitStarz — player complaint #66259, 2017-09-25: other

BitStarz: a player complaint filed on 2017-09-25, about other, status — rejected. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-09-25 CasinoReviews Other Rejected

BitStarz - Game Vague and Misleading

The game Satoshis Secret is poorly designed and as consequence due to it's poor descriptors within the game, it upped my bet when I did not want it to. The icon in upper left corner where it list as credit's there is a box, that seems to allow for a different reading of what credits remain. However, that seemed not to be the case and it changed my betting amount significantly. I was quite confused as I was fine on betting with the money I had and then a few spins later, the funds were gone. So, because it is not labeled, it appears that it would change the currency readout type, i.e. btc, usd, eur, etc however, it changed the bet amount. It changed my bet from .66 cents to 6$ equivalent. Why would that do that when it lists as credits in the upper left corner? When at the bottom left is where it clearly lists where to change the betting amounts. After this occurred I went to look at another slot game, and indeed, they clearly label that adjusting that credit section in the upper left will, in fact, change the bet amount.

Complaint data

Case number
#66259
Filed
2017-09-25
Status
Rejected
Category
Other
Place among complaints about BitStarz
254 of 260 by date, newest first
Source
CasinoReviews — original ↗
Text
196 words, as published

All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.

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