Betswap— player complaints: 16 in English

16 Complaints

0 Last 30 days

0 Unresolved

240.64189320917d Last complaint

— Risk index · no statuses

Betswap: 16 complaints filed in English across 1 platform. Most of them are about withheld payouts (63%). Texts below are the players' own words, as published on the source site; last complaint 2026-02-12.

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What players complain about

Withheld payouts 63% 10

Account blocks 13% 2

Other 13% 2

Bonus terms 6% 1

Game fairness 6% 1

Status unknown 16

Complaints by month

Questions and answers

How many complaints are there about Betswap?

The English-language record holds 16 complaints from 1 platform; 16 carry no status from the platform. The latest one is dated 2026-02-12.

What do players complain about?

Mostly withheld payouts — 63% of cases, then account blocks (13%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 16

12.02.2026 Trustpilot Withheld payouts

Extremely well-planned scam!As soon as your winnings are mature, they require you to link your defi wallet to theirs to

Extremely well-planned scam!As soon as your winnings are mature, they require you to link your defi wallet to theirs to steal all your money. They operate as though you must have a specific quantity of bitcoin or cryptocurrency in your wallet in order to activate the payment mechanism. All your cryp

11.12.2025 Trustpilot Other

It’s a SCAM! The website is undergoing “upgrades” but it’s just an excuse to take your money and not honour the bets you

It’s a SCAM! The website is undergoing “upgrades” but it’s just an excuse to take your money and not honour the bets you win.The guy who is responsible known as “thelurker” on discord and telegram once promised any bets still active would be honoured but after the bets have been won, puff - vanished

03.06.2025 Trustpilot Withheld payouts

Betswap.gg is by far the worst online casino I’ve ever used. Depositing money is instant and works flawlessly, but the m

Betswap.gg is by far the worst online casino I’ve ever used. Depositing money is instant and works flawlessly, but the moment you try to withdraw your winnings, they hit you with endless ‘technical issues’ related to your bank. It’s clearly a scam tactic — they’re more than happy to take your money,

20.05.2025 Trustpilot Withheld payouts

I deposited 10doller for verification and again it asked for 25 doller for withdrawal owner conformation I deposited ag

I deposited 10doller for verification and again it asked for 25 doller for withdrawal owner conformation I deposited again but it is not giving withdrawal fake if not do help with my withdrawal

17.05.2025 Trustpilot Withheld payouts

I deposited money and than when I try to withdraw funds it won’t let me cause I have to deposit another $150 ! SMH waist

I deposited money and than when I try to withdraw funds it won’t let me cause I have to deposit another $150 ! SMH waisting my money got scammed out of my hard earned money they scam u to deposit when it’s time to withdraw it won’t let u . Hate it . Customer support sucks they won’t even let u call

16.05.2025 Trustpilot Withheld payouts

Terribal site....Just few scammers trying to scam people and instagram is doing damn good job to make the people fall in

Terribal site....Just few scammers trying to scam people and instagram is doing damn good job to make the people fall in this trap....They take 10 usd to verify and then they do give a single penny in withdraw..... Just wow what a easy way to earn 10 bucks....

18.04.2025 Trustpilot Account blocks

On the very first deposit i win big amount but after that i try to withdraw but it failed so i connect to chat and one o

On the very first deposit i win big amount but after that i try to withdraw but it failed so i connect to chat and one of them told me to complete kyc and I did that and after that i try again to withdraw but this they directly blocked my account and after that I literally mail them 5-6 time but its

06.04.2025 Trustpilot Game fairness

A terrible betting site! If you lose nothing happens, but if you win your bet is cancelled and your money is stolen!In r

A terrible betting site! If you lose nothing happens, but if you win your bet is cancelled and your money is stolen!In response to Customer Support:Technical issue?! Ha ha ha! What an old and funny excuse for not paying users! all my bets were correct. your trustpilot score says it all!

10.02.2025 Trustpilot Withheld payouts

Look - the site itself is fine and works when betting and so on. The withdrawal system is well and truly broken, or just

Look - the site itself is fine and works when betting and so on. The withdrawal system is well and truly broken, or just incompetent. They have a 'fast' smart contract withdrawal system which requires manual approval for any sort of decent amount. In that way it's not different to web2 betting plat

10.02.2025 Trustpilot Withheld payouts

AVOID AVOID AVOIDSigned up, deposited and played. Won a small bit so I withdrew it, I then wanted to cancel the withdraw

AVOID AVOID AVOIDSigned up, deposited and played. Won a small bit so I withdrew it, I then wanted to cancel the withdrawal. I contacted live chat and my request was fulfilled within 1 minute (how convenient)Later, after I deposited multiple times and proceeded to win I tried withdrawing my funds but

04.12.2024 Trustpilot Withheld payouts

Very very bad first experie'ce, the website is too complicated and not easy, there's a problem on the betting system and

Very very bad first experie'ce, the website is too complicated and not easy, there's a problem on the betting system and client support is useless, and to get back my money ı must pay fees, thanks scammers 👏

11.11.2024 Trustpilot Withheld payouts

Good day, dear users of transpilot. I will tell you my problem, which cannot be solved in any way. No matter what answer

Good day, dear users of transpilot. I will tell you my problem, which cannot be solved in any way. No matter what answer this site gives me, to my comment, they are scammers. I registered on their site, played both casino and sports. Withdrew my funds several times. Then, on the last withdrawal of f

27.07.2024 Trustpilot Bonus terms

In a word, scammers don’t play here, they don’t withdraw money until you lose, they say you need to do a rollover, but n

In a word, scammers don’t play here, they don’t withdraw money until you lose, they say you need to do a rollover, but no matter how much you play, you have to play again and again until you lose everything

15.07.2024 Trustpilot Account blocks

When u r wining big they will just ban your account and u can't withdraw your money and don't get any refund . I will s

When u r wining big they will just ban your account and u can't withdraw your money and don't get any refund . I will suggest use stake.com or shuffle rather then this L scam site

10.06.2024 Trustpilot Withheld payouts

i deposited yesterday, and i withdrew my money, but today after 12 hours wait (should be instant withdrawal) got rejecte

i deposited yesterday, and i withdrew my money, but today after 12 hours wait (should be instant withdrawal) got rejected and they removed my balance for no reason, scam casino :)

17.04.2024 Trustpilot Other

I've heard Betswap invest and open scam project named Primero.Club. Is it true or not. So please give me detail.

How the risk index is calculated and how complaints are labelled — the method behind this section.