Betano Casino RO: 5 complaints filed in English across 1 platform, 3 still open. Most of them are about other (40%). Risk index 50.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
Unresolved 2
Under review 1
Rejected 1
Status unknown 1
Complaints by month
06
08
09
Questions and answers
How many complaints are there about Betano Casino RO?
The English-language record holds 5 complaints from 1 platform, 3 of them without a resolution; 1 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly other — 40% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 50.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
08.09.2026Casino GuruGame fairnessRejected
Player reports theft and manipulation by the casino.
Player reports theft and manipulation by the casino. [Other] — insuff_evidence
08.09.2026Casino GuruOtherUnder review
Player experiences issues with deposit limit.
Player experiences issues with deposit limit. [Deposit] — waiting
08.09.2026Casino GuruAccount blocksUnresolved
Player's account has been closed, funds are withheld.
Player's account has been closed, funds are withheld. [Account] — no_react_reg_good
07.08.2026Casino GuruWithheld payoutsUnresolved
Player claims that payment has been delayed.
Player claims that payment has been delayed. [Payment] — unresolved
16.06.2026Casino GuruOther
Betano Casino RO - Player experiences issues with deposit limit.
The player from Romania had reduced his monthly deposit limit from 500 lei to 250 lei but was still able to deposit the original amount of 500 lei. Despite reporting this issue a month earlier, he had not received any response from the casino. The complaint was escalated to the casino management, but no timely action was taken by the casino. Eventually, the casino refunded the player's money, and the complaint was marked as resolved by the Complaints Team. The resolution was acknowledged with appreciation for the cooperation of all parties involved.
