Mr. O Casino: 15 complaints filed in English across 3 platforms, 1 still open, disputed sums $8,653. Most of them are about bonus terms (60%). Risk index 68.1. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
The English-language record holds 15 complaints from 3 platforms, 1 of them without a resolution; 13 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly bonus terms — 60% of cases, then other (27%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 15 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 68.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 15
08.09.2026TrustpilotBonus terms
DO NOT PLAY MrO casino allows you to use promos but if you win they take your money. The sight is a scam.
DO NOT PLAY MrO casino allows you to use promos but if you win they take your money. The sight is a scam.
21.08.2026TrustpilotBonus terms
They gave me a 5$ free coupon that i wagered 30× as per their instructions when it was time to withdraw my money i was r
They gave me a 5$ free coupon that i wagered 30× as per their instructions when it was time to withdraw my money i was rejected and voided because i don't qualify for their promo that i never asked for in the first place .
20.08.2026TrustpilotBonus terms
lol this is a straight up scam. I actually make it through a wager and had $500 they cut it down to $100 max then took i
lol this is a straight up scam. I actually make it through a wager and had $500 they cut it down to $100 max then took it away when I subbed to withdraw because I used the buy feature lmao it’s flashing like crazy on the screen so there just gonna bait you and as soon as you win say you violated ter
19.08.2026TrustpilotBonus terms
Denied an over $800 win!!. Saying I bet over $5.00 so no payout. Unreal ,I never asked for any bonus because this has ha
Denied an over $800 win!!. Saying I bet over $5.00 so no payout. Unreal ,I never asked for any bonus because this has happened before. Denied over technical reason that was not in place. I hit a $750 jackpot and was full of joy only for that felling to be stripped away by their greed.DONT PLAY Mr.O,
18.08.2026TrustpilotBonus terms
Been playing for awhile never won then today I get a free bonus offer and when. All said an done I won 20 dollars but wh
Been playing for awhile never won then today I get a free bonus offer and when. All said an done I won 20 dollars but when I cashed out they took my 20 and I didnt receive a single dime because I won using a free bonus promo code. This sites a joke/scam. Im really disappointed
26.07.2026TrustpilotOther
I was slapping myself for not cashing out the 1000 i got playing 777, if we're being completely honest i started betting
I was slapping myself for not cashing out the 1000 i got playing 777, if we're being completely honest i started betting 160 a spin and went broke. Woke up this morning and there was 150 that the email team thoughtfully left me with a 750 playthrough and 500 Max cash out. Jumped back on 777 betting
14.06.2026TrustpilotBonus terms
Terrible.. they take take take then will give you free spins but when you win $30 go to play the other free spins that's
Terrible.. they take take take then will give you free spins but when you win $30 go to play the other free spins that's rewarded because they take so much you can't redeem if you win then you have to pay the money back before you get cash back
06.06.2026TrustpilotOther
Terrible place. I have been there 3 years and have host 3/4 of the time thousands. Lately, they are getting greedier few
Terrible place. I have been there 3 years and have host 3/4 of the time thousands. Lately, they are getting greedier fewer appreciation chips no matter how many thousands you have lost them. And the rewards are far and in between. Greedier than ever. Stay away unless you like giving them your money.
05.06.2026TrustpilotBonus terms
Absolutely Horrible experience. I signed up to this casino using a free no deposit 35x or 45x wagering bonus free spins
Absolutely Horrible experience. I signed up to this casino using a free no deposit 35x or 45x wagering bonus free spins coupon. I spent all of my night and day grinding through the $1800 something withdrawal playthrough amount. It was extremely tedious and frustrating but I was able to finally finis
31.05.2026Casino GuruOtherUnresolved
Mr. O Casino - Player’s winnings have been confiscated.
They want you to verify your address 4 different ways and want specific pieces of mail when doing so. They won't comprom
They want you to verify your address 4 different ways and want specific pieces of mail when doing so. They won't compromise with what you have
16.04.2026TrustpilotVerification
If I could give less than 1 star I would. They refuse to pay out anyone. I sent them more documents than they asked for,
If I could give less than 1 star I would. They refuse to pay out anyone. I sent them more documents than they asked for, they sent me an email asking me to record myself walking around the exterior of my house. Then claimed my New Jersey license was invalid and that I used photo shops I read many re
12.04.2026TrustpilotBonus terms
As a Platinum-level player across multiple online casinos, my experience with Mr O’s was extremely disappointing and con
As a Platinum-level player across multiple online casinos, my experience with Mr O’s was extremely disappointing and concerning.They advertise a $10 daily coupon, but it’s not automatic. You must contact support every single day just to receive it, which is already inconvenient and misleading. Even
20.03.2026TrustpilotOther
Wow, I was gonna rate these guys rather high felt like a good casino easy to deposit supposedly easy to withdraw and the
Wow, I was gonna rate these guys rather high felt like a good casino easy to deposit supposedly easy to withdraw and they are really generous with their promotions. So generous that for new users like me I got a free $10 chip every day for like five days or 10 days or something like that, was a max
24.09.2025CasinoReviewsBonus termsRejected
Mr. O Casino - Removed my Winnings
I logged in and checked my account funds to verify they were below one dollar, to avoid any confusion. I loaded $28 in Bitcoin, and went to play a game and it interrupted me and said I had 15 free games. Which I didn't want or agree to play. It forced me to play, and I played thru winning nothing but maybe 3 dollars, which I gambled down to the original $28. I deposited (took 3 spins). After verifying this, (like usual when the bonus winnings are under $1 it's boycotted), so I proceeded to play other games with the $28 I deposited. I won $680 or so and cashed out in Bitcoin. The claimed I mixed funds and stole it all, returning my $28 which is not fair as I didn't mox anything they forced a bonus on me that wasn't there when I logged in.