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BC.Game— player complaints: 224 in English

224 Complaints
51▲ Last 30 days · was 46
0 Unresolved
4.5362912196644d Last complaint
34.7 Risk index
10% Resolved · of 20 with a known status
50% Withheld payouts among those
11.1M INR · $14,950 · 22M UZS +1 Disputed sums

BC.Game: 224 complaints filed in English across 2 platforms, disputed sums 11.1M INR · $14,950 and 2 more currencies. Most of them are about other (25%). Risk index 34.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Other 25% 55
Withheld payouts 22% 49
Game fairness 21% 48
Account blocks 20% 45
Verification 7% 16
Bonus terms 5% 11
Status unknown 204 Closed, no outcome 13 Rejected 5 Resolved 2

Sources

Trustpilot 204 CasinoReviews 20

Complaints by month

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Questions and answers

How many complaints are there about BC.Game?

The English-language record holds 224 complaints from 2 platforms; 204 carry no status from the platform. The latest one is dated 2026-10-07.

Does BC.Game resolve complaints?

Of 20 complaints where the platform recorded a status, 10% were resolved, 0% remain open and 25% were rejected as groundless, 65% were closed without an outcome. Withheld payouts account for 50% of them.

What do players complain about?

Mostly other — 25% of cases, then withheld payouts (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 224 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 34.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 224

20.08.2026 Trustpilot Verification
bc game just scam me for 5400$
bc game just scam me for 5400$ , they give kys2 for my account , i send them all documents but they don’t approve it and block my account, i text to support , but them just wrote shit for me , bc game just scam
20.08.2026 Trustpilot Other
This is fraud gaming platform
This company is fraud gaming platform Don't play on this site my deposit not received 1month was completed but then not received my deposit and there support tell that ticket raised And I give all details like Bank statement /payment screenshot Video proof all was given guys don't play stay safe like this platform Order I'd 1871134200805862773
20.08.2026 Trustpilot Verification
BC.GAME
BC.GAME - The Most Trustworthy and Professional Crypto Casino PlatformI want to share my honest experience with BC.GAME, and I hope this helps others who are considering this platform.I recently went through a complex account recovery process that took over 20 days. During this time, I experienced moments of frustration, stress, and even lost hope at times. But what kept me going was the incredible support team at BC.GAME, especially Mr. Martin and the Recovery Team.Let me be clear: This was NOT a simple process. There were multiple verification steps, document submissions, email exchanges, and coordination between different teams. At times, I was exhausted and emotionally drained. I even posted negative comments on social media out of frustration.But here's what truly matters: BC.GAME NEVER gave up on my case.Throughout this entire journey, the team showed:✓ Unmatched patience - even when I was difficult✓ Professionalism at every step - clear communication and guidance✓ Genuine care for users - they treated me as a person, not just a number✓ Transparency - they kept me informed at every stage✓ Commitment to resolution - they worked tirelessly until everything was resolvedMr. Martin personally handled my case with such dedication that I have never seen in any other platform. He coordinated with multiple teams, responded to countless emails, and never lost patience even when I was frustrated.The Recovery Team worked behind the scenes to verify my identity, update my account information, and ensure everything was secure. They reset verification links, coordinated KYC processes,What impressed me most:- They could have easily dismissed my case, but they didn't- They listened to my concerns, even when I was emotional- They provided solutions, not excuses- They treated me with respect and dignity throughoutToday, my main account (UID: 1575525) is fully restored and working perfectly. I am back on the platform I love, and I can confidently say:BC.GAME is not just the best crypto casino platform — it is MORE SECURE and MORE RELIABLE than many crypto exchanges I have used.This is a platform that truly values its users. They have an outstanding team that works tirelessly to resolve issues, no matter how complex or time-consuming.To anyone reading this: If you ever face an issue with BC.GAME, don't lose hope. Be patient, communicate clearly, and trust that they will work to resolve it. This team genuinely cares about their users.I am proud to be part of the BC.GAME community, and I will continue to promote this amazing platform with all my heart.Thank you, BC.GAME, for your exceptional support, patience, and professionalism. You have earned a loyal user for life.Rating: 5/5 Stars ⭐⭐⭐⭐⭐FariborzUID: 1575525 Platinum IV
19.08.2026 Trustpilot Other
Please I want to know why you remove…
Please I want to know why you remove Cwallet withdrawal from withdrawal method because I am seeing only bank transfer please 🙏 do something about it
19.08.2026 Trustpilot Withheld payouts
I am writing to formally raise a…
I am writing to formally raise a complaint regarding the ₹28,500 amount that I withdrew from my BC.Game account. The amount was transferred to my bank account; however, it has now been put on hold by the Cyber Police due to a cyber complaint associated with the transaction.As the amount is currently under dispute and I am unable to access or use the funds, I request BC.Game to refund/reverse the ₹28,500 amount to my BC.Game account or provide an appropriate resolution from your end.I have used my own funds on the platform, and I did not knowingly participate in any fraudulent activity. Since the transaction has resulted in a cyber complaint and the funds have been placed on hold, I request BC.Game to investigate the matter urgently and assist in resolving the issue.Please provide me with a written confirmation regarding the refund/reversal and let me know if you require any documents or information from my side.I request you to treat this matter as urgent, as the ₹28,500 is currently inaccessible due to the cyber complaint. The support is horrible and ignored my request. Plese helpUid is 935104634931977F-1872759203059850631
18.08.2026 Trustpilot Other
Sportsbetting
I try to bet on match, they limit my stake to 0.5$ with no reason. Asking they why they tell me its about "market" they just a joke to players. Stay away from thier site. chose other legit casino
18.08.2026 Trustpilot Game fairness
WATCH OUT - BANKRUPT CASINO - KNOWN SCAMMERS
WATCH OUT - BANKRUPT CASINO - KNOWN SCAMMERSDo not, under any circumstance, play on this casino. It's been known in the community that they are among the biggest scammers in the industry and they often plan and execute very shady practices that they hugely profit from. Responsible gaming scams, which they stole $10k from me with, leaderboard scams and other tricky stuff. They don't scam people with the classic withdraw locks and the likes, they do way more intricate scams. About the dumb answer that they are gonna give here:1. Yes i've tried to contact them in all ways and they are always making up all types of excuses2. They have ignored a complaint on CasinoGuru after it was rules against them and are actively ignoring the opened one on CasinoMeister because the agent asked them proof of the blatant lies they posted3. I'm fully cooperative, they fully know who I am and how to reach out, they just don't care and prefer to keep the money they scammed.4. They might attempt to say there's no new evidence or some bs like that. Keep in mind that in my case there's hard evidence, public and checked by everyone, that confirm their wrongdoing. They're fully aware of this.5. They might attempt to say that any 'new' evidence should be sent to their official support: they don't answer any type of support. They fully ignore you once they notice they're exposed and the next logical step would be to apologize and refund.AVOID AT ALL COSTS
17.08.2026 Trustpilot Game fairness
Bc.game is not probably fair
Bc.game is not probably fair. Their games are controlled internally. They rig the outcomes of the games. This is totally wrong, honestly.You'll end up losing all the money you deposit. Stay away from the platform if you love your sanity.......
17.08.2026 Trustpilot Game fairness
Complete scam. They deduct winnings and manipulate balances. Stay away!
BC.Game is nothing more than a scam operation. I won my bets fair and square, but out of nowhere, they simply shaved 20 LTC right off my winning balance and refused to account for where the funds went.When you try to withdraw or question them about missing funds from your winning streak, support gives you the runaround, invents excuses, and protects their rigged system. They let you deposit easily, but the moment you actually win and try to cash out your full balance, they tamper with the numbers and pocket your money.Absolute thieves. Save your cryptocurrency and stay far away from this platform.
16.08.2026 Trustpilot Withheld payouts
Bc game is a fraud betting site it…
Bc game is a fraud betting site it takes money from people in the name of deposits and won’t deposit in wallet. Please don’t play in this website. They took my money and not depositing and also in this site casino is very much scam as there is no transparency in casino.
16.08.2026 Trustpilot Game fairness
Losing streaks in various games
Losing streaks in various games, even just a small increase, are very difficult. They don't use RNG as they claim here, it's all nonsense about Provably Fair. Even if you spend hundreds of dollars a day, you will lose everything. The games here are set up in such a way that your wins are not proportional to your losses. This platform is already very broken and highly not recommended for you to play. There are many better casinos than this trash casino.
15.08.2026 Trustpilot Withheld payouts
Title
Title: SCAM SITE! Deposits lost and support is non-existent.I have been using BC.Game for a while, and my experience has been nothing short of a nightmare. They have had me muted in their support chat for two years for no valid reason, completely cutting me off from any help.Now, I made a deposit of 25 ADA. The transaction is fully confirmed on the Cardano blockchain, and I have the proof, but the funds are nowhere to be seen in my BC.Game wallet. Despite the transaction being successful on-chain, they refuse to credit my account.This site is a total scam. They take your money, mute you so you cannot complain, and then “lose” your deposits. Do not trust them with your money. Stay away!
15.08.2026 Trustpilot Game fairness
⚠️ WARNING
⚠️ WARNING – BC.GAME / AVIATOR – REQUEST FOR INDEPENDENT INVESTIGATIONI am publicly raising serious concerns about the integrity of the Aviator game on BC.GAME and calling on independent gambling regulators, dispute-resolution organizations, cybersecurity specialists, and cryptographic experts to investigate it.My concern is not simply that I lost money. My concern is whether the Aviator game operating on BC.GAME actually functions according to the “Provably Fair” system claimed by the platform.I am asking independent specialists to verify this themselves by examining the actual game mechanism, cryptographic seeds, nonces, round history, server-side records, outcome generation and the production implementation.If BC.GAME is genuinely operating a fair and independently verifiable system, an independent technical investigation should be able to demonstrate that clearly.I am also asking relevant authorities and consumer-protection organizations to review the matter and take appropriate action if any manipulation, misleading claims, or violations are discovered.Players should not have to simply trust a gambling platform's own statement that its game is fair. The fairness should be independently verifiable.I encourage anyone with technical expertise in cryptography, RNG systems, Provably Fair gambling systems, or online-gambling regulation to examine the evidence and reach their own conclusion.I am prepared to provide supporting evidence, including game records, screenshots, timestamps, betting history and other relevant information to competent investigators.My request is simple: investigate the actual system independently and protect players if wrongdoing is found.BC.GAME should provide evidence—not simply repeat the words “Provably Fair.”#BCGAME #Aviator #ProvablyFair #OnlineGambling #ConsumerProtection #IndependentInvestigation
15.08.2026 Trustpilot Withheld payouts
I trust bcgame but when i go to…
I trust bcgame but when i go to withdraw after making from 1$ to 12$ they suspended my withdrawal.I dont know the reason because live support is very slow.they are not replying.I hope u solve my issue. Also now i have completed my advance verification.id - Priyanshu901
14.08.2026 Trustpilot Withheld payouts
🚨 STAY AWAY FROM BC.GAME — HORRIBLE DEPOSIT EXPERIENCE 🚨
FIRST OF ALL PLEASE DONT DEPOSIT HERE THEY WILL SCAM YOUR MONEY THEY WILL NOT REPLY THEY WILL NOT SAY A SINGLE WORD.I deposited $150 specifically to place a Dota 2 parlay. The money was successfully deducted from my bank, but it never got credited to my BC.Game account.I immediately contacted support. They asked me for a screenshot, a video, and my bank statement I provided everything they requested. My bank confirmed that the transaction was successful and the money had already left my account.And here’s the most frustrating part: if they had credited my deposit when they received it, I would have won around $890. Instead, my money is stuck somewhere and I'm being told that “the merchant hasn't received the money yet.” 😂Funny enough, this is the exact same excuse I heard before when another $190 deposit went missing. At this point, I'm starting to feel like depositing money into BC.Game is basically playing a parley of its own except the only guaranteed loss is your deposit.And the support experience? Absolutely terrible. It feels like you're talking to AI bots instead of an actual human being. Every response is basically copy-paste nonsense while your money sits somewhere in limbo.I should've known something was wrong when my deposit didn't show up immediately.This is officially my last deposit on BC.Game. I've had enough.If you're thinking about depositing here, PLEASE BE CAREFUL. Don't assume your money will instantly reach your account just because your bank says the transaction was successful.For me, BC.Game has completely lost my trust. Stay away... if u dogs care about my order here is the id 1873381931213067801...
13.08.2026 Trustpilot Game fairness
BC.Game is a scam
BC.Game is a scam. Players are allegedly placed on separate servers against bots, and the outcome of each round is determined before the round even starts.Anyone can test this for themselves and verify it. Run the same test multiple times and compare the results—you’ll see that the game outcomes appear to be predetermined rather than genuinely random.Do your own investigation before trusting or depositing money on the platform.Aviator game scam
12.08.2026 Trustpilot
SCAM: Account blocked immediately after $5M deposit – No response from support
I am issuing a serious warning about this platform.Earlier today, I successfully deposited 5,000,000,000 ONE tokens (approximately $5 million USD) into my BC.GAME wallet. I received the official deposit confirmation email, and the funds were credited to my account.However, within minutes – while I was actively playing – my account was suddenly restricted without any prior notice. I received a generic email stating my account had been "restricted due to other reasons." When I contacted live support, I was given no clear explanation and was simply told to wait for an "investigation email" that may take up to a week.This action came immediately after a massive deposit, which is highly suspicious and feels like a deliberate tactic to freeze and seize user funds.Support has not provided any concrete answers regarding the status of my money, and I am currently unable to access my account or withdraw my funds.My request: I demand an immediate withdrawal of my full balance with no conditions.Warning to all users: Do not deposit significant amounts on this site. They may lock your account at the first opportunity and refuse to return your money.
12.08.2026 Trustpilot Game fairness
BC games is a scam,they always…
BC games is a scam,they always manipulate there game's.expecially crash game, it's a frick
11.08.2026 Trustpilot Game fairness
Utter crap
Utter crap. Manipulate game RTP. Constantly tamper with your account to prevent winnings. There is nothing legitimate about this casino. Play ANYWHERE ELSE
11.08.2026 Trustpilot Withheld payouts
Bank Account freeze from bc game
After bc game reply me i talk with their martin manager.Now i am copy and pasting his reply Hi, Thank you for providing the requested information and documents.After further review with the relevant team, we would like to clarify that the transaction you reported was created more than one month ago. Due to the extended time period, it has exceeded the standard processing and verification timeframe. In most cases, payment providers and merchants are unable to retrieve or confirm the transaction status after such a long period.Additionally, the payment merchant involved is no longer an active partner of our platform, and we are unfortunately unable to obtain further confirmation or investigation results from them.Based on the information currently provided, we are unable to complete further verification of the transaction status. We recommend contacting your bank or payment provider directly for further assistance and clarification regarding the transaction.For any future payment-related issues, we kindly recommend contacting us as soon as possible so that we can assist with verification while the relevant transaction records are still available.Thank you for your understanding.This is literally what they told me .BC GAME you cannot just say it's 30 days old, so we can't do anything. Cyber crime investigations do NOT close in 30 days, and neither does your legal accountability.Stop trying to wash your hands off your own system's mess. Because of your platform's pathetic and flawed withdrawal system and your corrupt payment merchant I am being forced to visit the Cyber Crime Police Station and suffer humiliation.My personal reputation is completely ruined in front of society and law enforcement because your gateway routed illicit/disputed funds into my clean bank account .I played fair, deposited clean money, and in return, BC.Game gave me police station visits and frozen bank liens.As a loyal VIP Gold 2 player, I was completely broken today. I have never visited a police station in my life, but because of this merchant's illegal funds, my reputation in my neighborhood and family was ruined. I trusted BC.Game with my clean hard-earned money, and facing Cyber Police inquiries has given me immense mental trauma.Since you have been so supportive, I am counting on you. Please personally attach a note to Ticket 10087079 requesting the higher team to grant me fair compensation/goodwill gesture for all this suffering once the merchant verifies it.Order ID: F-1844050138446046627)

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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