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BC.Game— player complaints: 224 in English

224 Complaints
51▲ Last 30 days · was 47
0 Unresolved
4.3469482182407d Last complaint
34.7 Risk index
10% Resolved · of 20 with a known status
50% Withheld payouts among those
11.1M INR · $14,950 · 22M UZS +1 Disputed sums

BC.Game: 224 complaints filed in English across 2 platforms, disputed sums 11.1M INR · $14,950 and 2 more currencies. Most of them are about other (25%). Risk index 34.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Other 25% 55
Withheld payouts 22% 49
Game fairness 21% 48
Account blocks 20% 45
Verification 7% 16
Bonus terms 5% 11
Status unknown 204 Closed, no outcome 13 Rejected 5 Resolved 2

Sources

Trustpilot 204 CasinoReviews 20

Complaints by month

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Questions and answers

How many complaints are there about BC.Game?

The English-language record holds 224 complaints from 2 platforms; 204 carry no status from the platform. The latest one is dated 2026-10-07.

Does BC.Game resolve complaints?

Of 20 complaints where the platform recorded a status, 10% were resolved, 0% remain open and 25% were rejected as groundless, 65% were closed without an outcome. Withheld payouts account for 50% of them.

What do players complain about?

Mostly other — 25% of cases, then withheld payouts (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 224 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 34.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 224

04.10.2026 Trustpilot Other
COMPLETE SCAMMERS!
COMPLETE SCAMMERS!Played over 150K with 13Million wagered. Hosts are incompetent scammers that will offer you 13$!Their platform is built on web of lies. Hosts are not online 24/7 the VIP system is a hoax!Stay away from these scammers!
02.10.2026 Trustpilot Game fairness
Scam sites—be careful
Scam sites—be careful! You're just wasting your time; all the games are rigged behind the scenes.
02.10.2026 Trustpilot Other
Withdrawal is a second received but you…
Withdrawal is a second received but you old friend remember your bonous your preference is new players plz avoid this. my account is last 2022 4 year my experience
02.10.2026 Trustpilot Withheld payouts
Stay away from this
Stay away from this. 7 Deposits not credited and 2 withdrawals not received. All goes to Bc game
02.10.2026 Trustpilot Other
Kept resetting my $50k wager and giving false hope about VIP Host
I’ve already completed the $50,000 wager requirement multiple times just to get my VIP host back. But every time the 31-day period ends, the wager resets back to zero. Then you reply telling me I still need to wager another $50,000. This has happened several times already — you keep giving me false hope. Even when I managed to wager almost more than $50,000, the only response I get is “it’s already in the queue.” I’m always active and you can check my account anytime. Other players who are only Gold 1 already have VIP hosts, while I keep getting the same excuses. Please stop this and finally restore my VIP host.
02.10.2026 Trustpilot Other
Good platform
Good platform. it should be just for fun not for serious.
02.10.2026 Trustpilot Other
Very user friendly site
Very user friendly site. The best part is the security very tight and instant withdrawal when request. Best!
02.10.2026 Trustpilot Other
The old was VIP program fantastic
The old was VIP program fantastic, but the new one no values for Old rank players.
02.10.2026 Trustpilot Other
Very easy to use
Very easy to use. VIP experience is nice. Everyone is friendly.
02.10.2026 Trustpilot Other
The page you can trust
The page you can trust. Various games. Deposit and withdraw crypto fast and easily.
02.10.2026 Trustpilot Other
If you're looking for an exciting and reliable online gaming platform with instant withdrawals, BC.Game is definitely worth your time
If you're looking for an exciting and reliable online gaming platform, BC.Game is definitely worth your time. The interface is user-friendly, making it easy to navigate through various games and features. No bet limitations on most games while wagering.One of the standout aspects is the speed of payouts. I was pleasantly surprised by how quickly my withdrawals were processed. In just a matter of minutes, I had my winnings transferred, either to Bc.games or to another crypto wallet. I can also send my funds to Bc.games vault to earn interests, which is a huge plus for anyone who values extra earnings and efficient transactions.The game selection is impressive, with a wide variety of options ranging from classic casino games to innovative crypto-based titles. The live dealer games add an extra layer of excitement, allowing players to enjoy a more immersive experience.Additionally, the customer support is top-notch. The team is responsive and helpful to assist with any inquiries or issues.Overall, BC.Game provides a thrilling gaming experience with instant payouts, a diverse game selection, and excellent customer service. I highly recommend it to anyone looking to enjoy online gaming with ease.
01.10.2026 Trustpilot Bonus terms
Account UID 66993654 Even well…
Account UID 66993654 Even well wagered player doesn't get any bonus or email gift ever since the company was sold to the new CEO KK kiam or something,he is so stingy ,and when you ask the ai generated customer support they give meaningless reasons that only not active players receive rewards, you guys can do better because I have a telegram group of 12k followers and I promote bc game freely playing crash and tower legend if I can't get a bonus how will I encourage my followers they will and you guys will always come up with something meaningless, that I'm not qualified I'm a GOLD IV player lost my vip host due to all these wagering stuff and I will stop promoting the platform unless I can get a bonus , Nigeria independence day we cannot get any email bonus that's so poor of you guys
30.09.2026 Trustpilot Game fairness
Do not play here guys.
Do not play here guys.Bc originals are so heavily manipulated that it will took your all money in a blink of your eyes. The riggness of those games are so heavily bad omg 😳.Even if you try to make some small amount you can't! They will do everything to get your money no matter what. Can you imagine can't get a single 1.5x on a 23 constructive rows? Yeah even if you do 1.3x it will not even pass that also because games are rigged.
29.09.2026 Trustpilot Bonus terms
i aaked why am i never received a…
i aaked why am i never received a promotional bonus in email or any kind i wagered 3 million in 4 monthsthey say because we only give to people who have left us to fish them back but we already got you hooked so no bonuses for you untill you leave usthank you davidson from support chatscam casino becareful
28.09.2026 Trustpilot Game fairness
Mr.steve as you have just acted like…
Mr.steve as you have just acted like all fake governments are putting dust in world publics eye by asking proof from me and so have you since you do not want to change your ceo and keep filling your pockets I m quiting to play on bcgame crash. Inspite of countless complaints you have asked proof from me instead of taking serious note and looked into it yourself .I m not joking when pool amount has dropped drastically and there is very high manipulation going on because all crash game has repeated reds and cutout to decimible and you don’t want to fix this it’s better I quit playing your game portal n shift somewhere I can make money I m not doing charity for you to become rich we are here also to make money . I am signing out with immediate effect you are not serious at all and very happy to lose 9000 players to mere 1900 players And when deposit amount has crashed to mere 2$ it is no more standard casino it seems I m playing some roadside street trick . What a joke it has become I m done explaining you but you are not serious now in bad shape for sure if deposit amount is mere 2 $
27.09.2026 Trustpilot Verification
Try XsBets For Real No KYC Casino
Why do casinos like BC.Game try to pass themselves off as No KYC casinos, then hound you for absurd KYC documents that they outright know you will not be able to provide. If you are looking for somewhere genuine, that will actually pay you then I would suggest XsBets.I had played at BC.Game for many years and all seemed OK when I was playing small hands, winning small payouts. However things turned nasty when I won just short of $7000 of a $50 bet. Why is it at this point they start to ask for ridiculous KYC documents? Why were they not interested for two years or more?It is nothing more than a scam, after producing documents after documents, my account remains frozen and now I get the feeling support have blocked me, they simply do not answer my question. They will not see another cent from me!
27.09.2026 Trustpilot Game fairness
The games like crash is heavily…
The games like crash is heavily manipulated and uses sniping bots to aim at users to lose their money , i am saying this out of experience , there is no fairness in the games , only luck , you cant be too careful !! too many bots! you lose more than you win ! there is a character called COCO , comes down now presently too often and rakes everyone s bet . it can come 3 times in a roll which was never so before
27.09.2026 Trustpilot Verification
Compliance/Risk Manager.
Compliance/Risk Manager. I also asked why I was instructed to complete KYC for account reopening if my previously submitted information was allegedly incorrect. BC.Game has not responded to that email. Therefore, I respectfully request LCB's assistance in obtaining a clear and specific response from BC.Game. I would like BC.Game to clarify: 1. Which exact information or document was incorrect?2. What specific information did not match their records?3. Why was I asked to complete KYC specifically for account reopening if my information was allegedly incorrect?4. Was my KYC successfully verified, and if not, what specific issue caused it to fail?5. Why was I unable to recover my account after following the instructions provided by BC.Game?6. Can a Senior Risk/Compliance representative manually review my case? I have fully cooperated with every verification request made by BC.Game and I am willing to provide any reasonable additional verification through a secure channel.
26.09.2026 Trustpilot Game fairness
“Mr.steve this is to bring to your kind…
“Mr.steve this is to bring to your kind attention I m the one of the most regular high roller players on your casino site my gaming is is 51199279 have playing for many many years and thought start playing again after long time n I was playing so well but in between the game got completely hanged and my money bet everything gone in split of second because you hanged the game how can bcgame reduce to such tactics it’s shocking to me as one the most highest stake players in your club and kind of vast social influence I connect with players this experience will not go well players alike me As you are the owner it should be your responsibility to seriously check into this matter as who n how this was possible I am so so upset you have no idea date /26/09/2026 time of playing and facing this time9.52pm to 9.56 pm I lost my money because of this trouble from ur side not even recived the winning amount
26.09.2026 Trustpilot Other
Yeah they r soo funny scamer i deposit…
Yeah they r soo funny scamer i deposit about 35 atom by this hash F2746229C10157B164EB2261B9E395C6E0F383D6B7463B38540A92F6526E376DAnd transaction was confirm any body can chek and my wallet on game never charging they stolen my money dont answering my request to martinbc.game email and my support page on game after 4 years has close they are so cheap scam avoid from them my uid 5793309

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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