21hit Casino— player complaints: 16 in English

16 Complaints

0 Last 30 days

0 Unresolved

78.032970487072d Last complaint

— Risk index · no statuses

21hit Casino: 16 complaints filed in English across 1 platform. Most of them are about withheld payouts (44%). Texts below are the players' own words, as published on the source site; last complaint 2026-07-25.

21hit Casino in NeBlask: demand, licences, Trust Score →

What players complain about

Withheld payouts 44% 7

Bonus terms 25% 4

Other 13% 2

Game fairness 13% 2

Verification 6% 1

Status unknown 16

Complaints by month

Questions and answers

How many complaints are there about 21hit Casino?

The English-language record holds 16 complaints from 1 platform; 16 carry no status from the platform. The latest one is dated 2026-07-25.

What do players complain about?

Mostly withheld payouts — 44% of cases, then bonus terms (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 16

25.07.2026 Trustpilot Other

Sometimes it feels like users are the ones testing the platform instead of the developers.

14.05.2026 Trustpilot Bonus terms

I completed the welcome bonus wagering requirements and attempted to withdraw approximately €25,000. After verification

I completed the welcome bonus wagering requirements and attempted to withdraw approximately €25,000. After verification delays and slow responses, my winnings were confiscated under clause 14 of the promotional terms and only my original deposit was refunded. I believe my gameplay complied with the

25.04.2026 Trustpilot Withheld payouts

It's been 14 days and still no progress same old replies £2950 been held up. A reply said they contacted me through trus

It's been 14 days and still no progress same old replies £2950 been held up. A reply said they contacted me through trust pilot and can't see anything of such!

22.04.2026 Trustpilot Withheld payouts

Its a big sakam people don't play it some people are right they do nik your money i win 22000 I wen i wantdid my money t

Its a big sakam people don't play it some people are right they do nik your money i win 22000 I wen i wantdid my money they had me going round and round they never gave me anything so I kept paying and they made me lose all my money people pls 🙏 I beg you lot before downloading the app plz think am

11.03.2026 Trustpilot Withheld payouts

Again like above,deposited 15 pound for the welcome offer. got my balance to a point where I could withdraw 120, took It

Again like above,deposited 15 pound for the welcome offer. got my balance to a point where I could withdraw 120, took It out and it went into the review section. logged in the next day and cant log into my account, they don't answer emails or live chat. avoid at all times

14.02.2026 Trustpilot Other

Probably the worst casino. People, avoid this and the playground casino.

06.02.2026 Trustpilot Verification

Totally a joke sent documents to the company, been 5days since they've had them, havent emailed back or anything, was to

Totally a joke sent documents to the company, been 5days since they've had them, havent emailed back or anything, was told it'll take up to 48hours after receiving, won the super jackpot what was £21,000 and still pending been blocked and accused of being a gambling addicted, will not be using this

31.12.2025 Trustpilot Game fairness

I had 250 free spins, then undergoes 640 spins and not a single scatter feature! The site is a clear scam DO NOT BE TRIC

I had 250 free spins, then undergoes 640 spins and not a single scatter feature! The site is a clear scam DO NOT BE TRICKED BY THE HIGH SPIN DEPOSIT OFFER total con artists and not legitimate

18.12.2025 Trustpilot Withheld payouts

Won some money, tried to withdraw, I saw it in the pending review section for a few hours, now it's gone from there, but

Won some money, tried to withdraw, I saw it in the pending review section for a few hours, now it's gone from there, but also not in the accepted withdrawals. The live chat seems fake, always in an endless queue. Deposited the £15 for the bonus spins but did not recieve them. Most likely a scam.

17.12.2025 Trustpilot Bonus terms

Zero stars. They lure you with free spins and after saying that you didnt opt in for it. WHAT KIND OF WELCOME IS THIS??

Zero stars. They lure you with free spins and after saying that you didnt opt in for it. WHAT KIND OF WELCOME IS THIS????? STAY AWAY, THERE'S BETTER SITES THAN 21CASINO

08.11.2025 Trustpilot Bonus terms

Just a very bad site! They offer you a bonus, but once you win, it will all disappear. There are so many honest and real

Just a very bad site! They offer you a bonus, but once you win, it will all disappear. There are so many honest and real casinos, why would anyone stay with this?

05.11.2025 Trustpilot Withheld payouts

Absolute waist of time and money.. won over £1000 and refused to pay out.. nothing but a money grabbing company who like

Absolute waist of time and money.. won over £1000 and refused to pay out.. nothing but a money grabbing company who likes to rip people of there winnings. Got through to customer services and they decided it was a error. So there fault but yet still wouldn't pay out. Then they decided to put my winn

04.11.2025 Trustpilot Game fairness

one of the worse casinos ive played, deposited 5 times, in total ive putin 1000 pound, not one single bonus on any game,

one of the worse casinos ive played, deposited 5 times, in total ive putin 1000 pound, not one single bonus on any game, didnt win over the amount i put in once and most games just crash and kick you from the game, DO NOT PLAY HERE, go on vindoslots, much better

09.09.2025 Trustpilot Bonus terms

I just want to ask one question - to spin 60 times for 50 pence, 60 times for 1 pound and several hundred times for 40 p

I just want to ask one question - to spin 60 times for 50 pence, 60 times for 1 pound and several hundred times for 40 pence and NOT RECEIVE A SINGLE BONUS - IS THIS NORMAL? Or to spin 100 times for 1 pound and get a bonus of 2 pounds? I have been playing online casinos for more than 5 years, such a

10.08.2025 Trustpilot Withheld payouts

Absolutely stay away fromnthis site total scam make you beg for your winnings the chat just copy and paste the same thin

Absolutely stay away fromnthis site total scam make you beg for your winnings the chat just copy and paste the same thing over and over again wont let you talk to a manager then disconnect you when thay know your right

06.04.2025 Trustpilot Withheld payouts

Fake website they didn't give withdrawals ,I lost 5 thousand winnings amount don't trust this website

How the risk index is calculated and how complaints are labelled — the method behind this section.