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1xBet — player complaint #28174, 2026-10-03: account blocks

1xBet: a player complaint filed on 2026-10-03, about account blocks. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-10-03 Trustpilot

"A Company Stealing Funds"

"A Company Stealing Funds"Good evening. You might think my review of 1xbet is written by a sore loser or in a moment of anger, but that is not the case at all. I will explain everything to you in detail.I made a deposit of $44 via Binance, and the funds reached my account in a matter of seconds. I managed to increase my balance to $58 and successfully withdrew the entire amount via Binance, with the funds arriving instantly as well. A few hours later, I redeposited the funds back into 1xbet, and the $56 deposit arrived on the platform without any issues. I managed to increase it to $59 by winning a few simple bets.After that, I suddenly found my balance at $0. Yes, exactly as I am telling you. I checked my email and found a message from the company stating:"Dear User, ID: 424344823Your access has been blocked by the support team due to inappropriate communication. Additionally, the sum of $59.70 has been restricted pending verification of account ownership.1xbet Support Team"Following this, they requested a verification code from my phone to lift the restriction, which I successfully provided. Then, they demanded an additional deposit of $15 to approve unlocking the account, which would supposedly bring my total balance to around $75!!!! Since when do companies demand money and additional deposits just to resolve account issues?!I reached out to the platform's live chat support, but they were utterly helpless and knew absolutely nothing. I also contacted their phone support, and they were equally clueless.Can you trust such platforms after an experience like this? I'll leave the answer to you. If you want to burn your money, go ahead and deposit it into 1xbet. It has become a gateway for theft rather than a legitimate betting platform. I know it’s considered a "soft" platform and not suited for professionals, but regardless, this website cannot be trusted under any circumstances, ever.

Complaint data

Case number
#28174
Filed
2026-10-03
Status
Status unknown
Category
Account blocks
Place among complaints about 1xBet
28 of 410 by date, newest first
Source
Trustpilot — original ↗
Text
320 words, as published

All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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