1xBet — player complaint #25836, 2026-09-22: bonus terms
1xBet: a player complaint filed on 2026-09-22, about bonus terms. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
VIP CASHBACK NEVER AVAILABLE,I am a Silver VIP player (ID:491791885)
I am a Silver VIP player (User ID: 491791885). My account has had 10,437.4 BDT in VIP Cashback ready to collect. Every attempt to claim gives an error stating 'Maintenance underway, please try later,' and the section has now gone to 'Unavailable'. In-app support provides no resolution timeline or manual intervention. I have emailed formal escalations to info-bn and administration without immediate credit. I expect the technical/finance team to manually credit my 10,437.4 BDT to my main account balance immediately.IT HAS BEEN WEEKS AND NO SOLUTION CAME,CREDIT ME MANUALLY.
