1xBet — player complaint #19459, 2026-08-28: withheld payouts
1xBet: a player complaint filed on 2026-08-28, about withheld payouts. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
CAD $74,666.24 Still Unpaid After Following 1xBet’s Own Instructions
In response to my previous review, 1xBet acknowledged the outstanding CAD $74,666.24 and directed me to continue corresponding with the relevant official departments.I have done exactly that.Block continues to provide no substantive response. Live support simply tells me to wait for Block, despite the fact that I have already been waiting for months and the matter was previously escalated to payment processing department earlier in 2026.1xBet’s own public response also told me to keep the written responses confirming the return of funds as part of the case record. Those written confirmations exist. The CAD $74,666.24 still has not been paid.I have also followed the independent ADR route referenced by 1xBet. Thus far, I have not been informed of meaningful participation from the operator.I have followed the channels 1xBet itself has directed me to use. The result remains the same: no payment and no substantive resolution.I simply want the CAD $74,666.24 previously confirmed for return.Once the CAD $74,666.24 is paid, my escalation ends.
