1xBet — player complaint #13614, 2026-06-18: other
1xBet: a player complaint filed on 2026-06-18, about other. Published on Casino Guru. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xBet Casino - Player's deposits are not credited.
The player from Morocco filed an official complaint against 1xBet for withholding two verified Cash Plus deposits totaling 245 MAD. Despite following verification requests and providing transaction receipts, customer service remained unresponsive to his payment proofs. He sought intervention to resolve the issue. We advised him to contact his payment provider because the deposits were reported as never credited to his casino account, and the casino was said to have had limited ability to help. As he did not respond to our follow-up messages and reminders, the complaint was closed for now due to lack of communication.
