1win— player complaints: 115 in English

I have lost 73$ of my hard income , bcz I have problem gambling I requested this company 7 times via live chat , they fooled me that they sent my request to manager but they never did allows me to deposit and lose this is completely unethical service and TrustPilot should mark this as scam company ,

I have lost 73$ of my hard income , bcz I have problem gambling I requested this company 7 times via live chat , they fooled me that they sent my request to manager but they never did allows me to deposit and lose this is completely unethical service and TrustPilot should mark this as scam company , I have proofs of the emails that I had sent and now trust pilot do you care or will take this review done in any case it should not if you accept their response that they ask for details they actually never reply on website they just do to make people believe they are good here , stop promoting favoring them , I think you should allow this review to be sticky I can verify my identity if needed mark this as scam

I share my experience to alert other users.Funds have disappeared from my 1win account without me making any withdrawals. No transaction history appears in my account and I have not received any SMS or email notification regarding any movement.I contacted customer service immediately. Initially, I w

I share my experience to alert other users.Funds have disappeared from my 1win account without me making any withdrawals. No transaction history appears in my account and I have not received any SMS or email notification regarding any movement.I contacted customer service immediately. Initially, I was told that a request was being processed, but several days later, I received no concrete explanation or any serious update on the situation.I find it very worrying that an incident involving the disappearance of funds is treated with so little transparency and so little responsiveness.I am still waiting for clear answers and serious support for my file.

This platform is not trustworthy.I made a deposit, but the money has never been credited to my account. I contacted customer support two days ago, and I still haven't received any response. This is very disappointing and unacceptable.Name: Es-sabti Wafae 1ID: 362367006I do not recommend this platfor

This platform is not trustworthy.I made a deposit, but the money has never been credited to my account. I contacted customer support two days ago, and I still haven't received any response. This is very disappointing and unacceptable.Name: Es-sabti Wafae 1ID: 362367006I do not recommend this platform because of the poor customer support and unresolved deposit issue.😡🤬

I had stopped gambling and requested them to close my account I asked them six times in chat Seven via emails I have proofs of emails I had problem gambling They are not safe people they use all means to make your life hell I want to report them these mf have eaten my 35$ I was happy and peaceful God save me from these , may their families get finished This is a bad and dangerous website I requested them to close my account I sent 7 emails and request 6 times on chat since I had problems gambling they ignored me then bombarded me with a free bet offer for 3 days I lost 4 days of my hard earning on it they never acted on my request if you win money they block your account, if you try to go away they spam you , I just wish they all go to hell , this company is 100% fraud and maybe use the profits they make on bad things , when a user requests such thing he is in pain but this company is shady they never answer emails chats they always keep bombarding how can I report this company for some action , I lost 35$ due to it who will compensate me they holligan will have the chat I urge everyone to don't play here ever , I can't sleep I had a resolute aim to leave gambling , and I had stopped but they are targeting me , the company is illegal practice this business I lost 52$ hard earned earning I requested for self exclusion they never helped they are sending emails how can I prove I can't attach screen they are sending threats on WhatsApp as well the mother of owner site 1win may die soon his kids die

Hello from RWANDA this website is fraud..I have made payment using from MTN MOBILE MONEY to my 1win account ID 331429054 ,money was 40000 rwandan francs and 50000 rwandan francs,,,i contacted 1win.com by live chat they sent me in telegram bot with code SPP-600108 and SPP-601777,,,to day is 20 days

Hello from RWANDA this website is fraud..I have made payment using from MTN MOBILE MONEY to my 1win account ID 331429054 ,money was 40000 rwandan francs and 50000 rwandan francs,,,i contacted 1win.com by live chat they sent me in telegram bot with code SPP-600108 and SPP-601777,,,to day is 20 days without refundind and they make these code desappeared in telegram..PLEASE ANYONE WHO READ THIS COMPLAIN ..this 1win.com is a scam and fraud

There are plenty of betting markets and casino games available, which makes the platform fairly versatile.However, some parts of the experience don't feel fully consistent, and that affects the overall impression. It's okay but not outstanding.

I have been working as an affiliate with 1win Partners (1w.run), driving traffic and referring close to 2,000 players on a RevShare basis. All earnings accrued before the ban were paid normally — there was never any complaint about the quality or source of my traffic.My partner dashboard was suddenl

After my previous review, 1win replied publicly saying my missing withdrawal was still being reviewed and that they were working on resolving the issue as fast as possible.But right after that, something strange happened. My support request was suddenly marked as completed, and when I contacted support again, I was told that I had already received the money.Ticket: SPP-618897Their exact message: "The withdrawal has already been successful."The problem is: I still have not received the funds.I already provided my wallet statement before, showing that I only received one payment of 1000 EGP instead of two withdrawals made at the same time, with the same amount, same wallet, and same withdrawal method.What makes this even more concerning is that they don't seem able to properly verify whether their payment agents/providers actually completed the transaction or not. If a payment is marked as "successful" in the system, but the customer never receives it and provides evidence, then simply repeating "withdrawal successful" is not a real investigation.Today is day 17, and I am still missing my withdrawal.Player ID: 365880857I'm sharing my real experience so others can decide for themselves.

The platform combines sports betting, casino games and promotional offers in one place giving users a broad range of entertainment options. It focuses on providing a straightforward experience with multiple betting markets and game categories.While no platform is perfect, it offers a balanced mix of features that may appeal to users looking for variety and convenience. ✨

Even the AI review summary is pointing out repeated complaints about missing withdrawals and payment issues, and now I understand why.It's been 15 days and I still haven't received my missing withdrawal, even though it's marked as "completed" on their system.Player ID : 365880857I've opened several support tickets and some of them were actually closed as "resolved", claiming I received the money. I sent them my wallet statement exactly as requested, and it clearly shows that I only received one payment of 1000 EGP out of two withdrawals that had the exact same amount, were made at the same time, sent to the same wallet, using the same withdrawal method.My latest support ticket has been open for over 220 hours now, while they keep saying issues are handled within 72 hours. Every time I contact support, I get the same copy-paste response: "Please wait 72 hours." The funny thing is those 72 hours have already passed three times.At this point it genuinely feels like I'm talking to a bot instead of real support.This has been my experience, and I would seriously recommend people think twice before putting money here.

This is great site,,, fast deposit and withdrawal,,, they have good original game no lagging,,, this is great experience I ever have in gamble site,,,,

_______________________________________21 Jun 2026 UPDATEAlhamdulillah, a lot of people reached out to me, and I sent them everything.. all recordings, my account statement, and a screen-recorded video proving everything from inside my e-wallet.They were planning to deposit on 1win, but after what I shared, they immediately blacklisted the site.And this is just the beginning. God willing, I will make sure people here in Egypt are fully aware of what this platform really is, so no one else falls into the same trap again. Enough with these scams and fake promises.Just imagine.. they actually scammed me for only 1000 EGP. That alone says everything about how cheap and dirty this operation is._______________________________________Player ID: 365880857I submitted two separate withdrawal requests of 1000 EGP each through Etisalat Cash on 11 June 2026.- First withdrawal: 11:10 PM- Second withdrawal: 11:30 PMBoth withdrawals used the same payment method and the same wallet number.At 11:25 PM on the same day, I received only one payment of 1000 EGP, even though both requests later showed "Successful" status.Since then, I opened an appeal and uploaded my wallet account statement in PDF format, exactly as requested in their appeal requirements. I also contacted their so-called 24/7 customer support, and they told me to wait 72 hours because the issue would be resolved.I kept contacting support repeatedly after the 72 hours had already passed, and all I kept hearing was: "Please wait." No action was taken on my appeal until 18 June.Then I was informed that their decision was that I had supposedly received both transactions successfully. They sent me screenshots they called "proof of payment", while my wallet statement clearly shows that I only received one transaction.What confuses me is this: if you had already decided I received both payments, why ask me for a wallet statement and make me wait all that time?On top of that, my experience with customer support was extremely poor. The live chat system itself felt unreliable. Messages often did not appear in real time and there were delays. Sometimes support had already replied, but the message would not show while I was still in the chat. I had to leave and reopen the chat just to see that a reply had already been sent.Communication was also confusing because many responses seemed unrelated to what I was actually asking. I would ask about my dispute regarding the missing withdrawal payment, and I would receive responses talking about deposits or unrelated waiting periods. It often felt like my issue was not being properly read or understood.Also, this was actually my first time trying the platform. I deposited 4500 EGP, and my experience with the casino was extremely disappointing. Throughout my entire session, I honestly did not feel like I won anything meaningful at all. My balance kept dropping continuously, and I never had a moment where things turned around. It felt like everything was going against me from the start until my balance dropped to 2700 EGP. At that point I decided to stop, withdraw what was left, and leave the platform.In the end, I only received 1700 EGP in total, and there is still 1000 EGP missing from my withdrawal requests. This was already my own money after losses, not profit.I’m not writing this review because I expect anything to be refunded anymore. I honestly don’t care about that at this point. I’m writing this because the whole experience was stressful, exhausting, and frustrating, and I genuinely do not want anyone else to go through the same situation.

The platform itself is easy to navigate and the design is pretty straightforward, which makes it simple to place bets and use the features.Deposits usually go through quickly and i didn't have issues adding funds. However, withdrawals can sometimes take longer than expected and that part is a bit frustrating.Customer support is okay but not always consistent and sometimes I get helpful responses other times it feels like I'm just wating for updates without clear answersOverall though it's not a bad platform but it's also not that perfect. It works fine for casual use but I think there is room for improvement especially with payments and support it sucks!!!.

Stuck payments, bad customer service, technicians can't verify payments orr they don't even try.Really it is sooo far from being good

Red flags everywhere.... i want my deposit back and they are still denying my withdrawal even when i haven't placed any bet. My ID is 325910443. This is a illegitimate website that claiming to be operating with crypto when they dont have a transfer to accounts.❌❌the support team is reckless ..they all are hypocrites 😤😤

They are scammers Literally. Don't Think about depositing your money and think they are above board. The worst part they have this support that will drive you mad by asking you same information that they know you cannot produce. When you deposit you do not expect that you will encounter deposit problems you therefore do not take a screenshot and if it happens you cannot reproduce this process except you can give them the slip you deposited with BUT they literally do not want that