1win Casino - Player's account has been closed and funds withheld.
The player from France had his account permanently closed at 1win, which resulted in the withholding of CAD 920. He complied with all verification requests and sought clarification on the account closure under clause 12.8, along with evidence of any alleged violations. He said the balance had been built through sports betting, mainly football bets, and no bonus had been used. We were unable to assess the casino’s investigation into the sports-betting activity fairly, so the complaint was closed without a resolution.The player from France had his account permanently closed at 1win, which resulted in the withholding of CAD 920. He complied with all verification requests and sought clarification on the account closure under clause 12.8, along with evidence of any alleged violations. He said the balance had been built through sports betting, mainly football bets, and no bonus had been used. We were unable to assess the casino’s investigation into the sports-betting activity fairly, so the complaint was closed without a resolution. Written by TomasComplaint Specialist Submitted: 15 Sep 2026 | Closed : 24 Sep 2026Automatic translation:
