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1win — player complaint #23614, 2026-09-11: other

1win: a player complaint filed on 2026-09-11, about other. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-11 Trustpilot Other

I have added three time rs 10000 two…

I have added three time rs 10000 two times transection successfully balance added in my 1win account and one time balance deducted but amount not added in my account.I have attached multiple pieces of evidence to demonstrate the connection between these transactions and my 1win account:1. Three ₹10,000 UPI transactions: My bank statement shows three separate ₹10,000 UPI transactions made on 2 September 2026. The transactions have the same payment pattern and were made for 1win deposits.2. Two successful deposits: Two of these ₹10,000 payments were successfully credited to my 1win wallet. This demonstrates that the same type of UPI transaction was being used for 1win deposits.3. One missing deposit: The third ₹10,000 payment was also successfully completed and deducted from my bank account. The Paytm receipt shows UPI Reference Number 624534948216 and the recipient details. However, this ₹10,000 was never credited to my 1win wallet.4. Video evidence: I have also recorded a video showing the process of making a deposit through 1win, including the payment being redirected to the UPI/Paytm payment process. This demonstrates how these transactions are connected to my 1win deposit activity.5. Communication with 1win: I have also provided correspondence from 1win support regarding this exact deposit issue. Their support team has asked me to verify my 1win account ID and provide the payment receipt, which further confirms that I was dealing with 1win regarding this transaction.I have provided the original, unedited payment evidence and supporting documentation. I am not claiming that “1win” should appear on the UPI receipt; rather, I am providing the complete evidence showing how the payment was initiated through 1win and how two identical transactions were credited to my 1win wallet while this particular transaction was not.I kindly request that you review all the attached evidence together and reconsider restoring my review.If you require any further information or a specific type of evidence, please let me know and I will provide whatever is available to me.1win raised request number isSPP-1726465My 1win id 39980993On any transection never show 1win name, even which my transection successfully has been done alsoBest regards,Manpreet Singh

Complaint data

Case number
#23614
Filed
2026-09-11
Status
Status unknown
Category
Other
Place among complaints about 1win
67 of 229 by date, newest first
Source
Trustpilot — original ↗
Text
347 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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