1win: a player complaint filed on 2026-09-06, about other. Published on Trustpilot. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Dear 1win Support,I want to file an urgent complaint against a person claiming to be a 1win Cash agent.I transferred a total of ₹95,000 to this person for deposits into my 1win account:- ₹50,000- ₹20,000- ₹25,000Despite receiving my payments, the promised deposits were not credited to my 1win account. The agent sent me screenshots showing “Account successfully funded”, but I never received the corresponding balance.I have attached:- Payment proofs for all three transfers- UPI/transaction IDs- Screenshots sent by the agent- Screenshot showing the registered 1win Cash location as Pimpri-Chinchwad- Chat evidencePlease investigate whether this person is an authorized 1win Cash agent and verify where these deposits were actually credited. I request a detailed investigation and written response regarding my disputed amount of ₹95,000.Regards.