NeBlask · brand

Kraken — brand profile

Trust Score: 18/100 · F
Complaints: 13 in NeRating
Operator: GB Software N.V.
Affiliate programs: Krollbit Partners

Kraken is an iGaming brand. NeBlask Trust Score 18/100 (grade F). 13 player complaints on record.

getthekraken.com

About the brand

Kraken runs its operation from getthekraken.com and offers apps for iOS and Android. The iOS app has a rating of 4.69/5 on the App Store, reflecting solid performance on Apple devices. The Android app, however, scores 2.5/5 on Google Play, which is low for an iGaming platform and points to technical problems or user dissatisfaction on that platform. The significant rating difference between platforms means iOS users get a better experience, while Android users should expect friction.

casino sports betting

iOS app rated 4.69/5 on App Store
Android app rated 2.5/5 on Google Play

Trust Score 18 F

Regulation

0/35

Reputation

3/25

Infrastructure

15/15

Transparency

0/15

Scale

0/10

Operator

GB Software N.V.

Licence jurisdiction Malta

Source: Casino Guru review· country by licence jurisdiction, not group registration location

Regulator blocks

Not found in blocklists · IT, FR, BE, CZ, GR, NO, CH

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Google Trends

kraken casino

12 mo. Current: 46/100 Peak: 100

Related queries

release the kraken casino

Regions:

St. Helena Ukraine Netherlands Andorra Czechia Canada United States Russia

Domains

getthekraken.com 200 SSL: 61 d. 189ms

App Store

4.69 2,550 ratings

Seattle Kraken v1.2.5 Free

Open in App Store

Google Play

2.5 478 reviews

Kraken Slots 100K+ downloads

Open in Google Play

Casino Guru

Safety Index

7 / 10

High

Operator

GB Software N.V.

Founded

2019

Sister casinos

Game providers

Withdrawal limit

EUR 2,000 per day

Win limit

No win limit

Currencies

EUR INR RUB

Pros

Good selection of games
Daily slots tournaments
Live chat support is available 24/7
Live dealer games are available
Untranslated content for some languages

Open on Casino Guru

Complaints Casino Guru

Total complaints 10

Resolved: 1 Rejected: 9

Complaints on Casino Guru

Player complaints NeRating

Cases in NeRating database 13

Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.

Player complaints about Kraken — NeRating →

Site profile

Live Chat

Not detected

Technologies

Cloudflare

Affiliate Programme

Not found

Security

VirusTotal

0 malicious

0 suspicious

0 reputation

Security Headers

0 / 100

CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY

Cookies: 1 (100% secure)

PageSpeed

Performance

Accessibility

Best Practices

Core Web Vitals

LCP 2,101ms

CLS 0.000

Affiliates in results SERP

Affiliates in results

#1 Trustpilot 1549 brands

News background Google News

Mentions

latest: 1 month ago

Tone

positive

Sources

Community Reddit · Forums

100

positive

Active subreddits

r/18

r/6

r/4

Forums

CasinoMeister

positive

App Store Reviews App Store · Google Play

Analysed

App Store, Google Play

Average rating

3.0/5

Sentiment

neutral

thewinterizzy App Store

It’s hit/miss if the additional Ticketmaster login actually WORKS and it never remembers the login so every show I have to re-sign in. Annoying and frustrating every time, and only works for half of that.

falseghost98 App Store

Been to two games in the last 2 weeks and both times have been unable to access the Free Transit Pass. My Ticketmaster is synced to the app, and I know it is because so have confirmed I have tickets to the game through the Storm app, but going to the...

Notaweatherman420 App Store

I like it for games.

Licences

No licence records found in our registers yet. Check public registers: regulator map.

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.