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NeBlask · withdrawals

BetCity — withdrawals

NeRating holds 70 complaints about delays and non-payment, 23 of them unresolved. Amounts players named in dispute: 3.5M ₽ · $71,884 and 1 more currency.

11withdrawal methods
70complaints on payouts
23of them unresolved
19%payout rate among resolved complaints

Withdrawal methods and currencies

11 methods found by parsing the brand's cashier pages. The operator has not confirmed this list, so there is no 'verified' here.

E-wallets
Cards
Visa Mastercard Apple Pay Google Pay
Vouchers and local methods

Complaints about delays and non-payments

70 complaints from the NeRating corpus attributed to delays and non-payments — 19% of brand complaints with assigned category. The first — 21 May 2016, latest — 23 October 2026. Category is assigned by text parsing, and is absent entirely for part of the corpus — therefore the share denominator is calculated from complaints with a category.

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Nov 25
Dec 25
Feb 26
Mar 26
Apr 26
May 26
Jun 26
Jul 26
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Sep 26
Oct 26

Resolved 6 · Under review 23 · Rejected 19 · Status unknown 22

Status — snapshot at collection time. 'Under review' and 'unresolved' go into 'without resolution'; complaints without status are not included in the share.

All complaints about the brand, not only about payouts: BetCity on NeRating (361).

Source of enquiries
Bookmaker-Ratings 46
Отзовик 20
Trustpilot 2
Vprognoze 2

Dispute amounts

Amounts are stated by the players themselves, in the platform's currency. Different currencies are not added together and not converted by exchange rate.

RUB43 complaints · median 38,740 ₽ 3,459,770 ₽
USD5 complaints · median $1,604 $71,884
UAH1 complaint 154,000 ₴

3,459,770 ₽ across 43 complaints, $71,884 across 5 complaints and 154,000 ₴ across 1 complaint. Amounts in different currencies are not added up and not converted at any rate.

Where to complain

Payout dispute is reviewed by the regulator that issued the licence. Below are active registry entries for this brand.

Frequent questions

Which methods does BetCity pay out with?
The cashier shows 11 methods: Neteller, Skrill, PayPal, Trustly, ecoPayz, Klarna, Visa, Mastercard, Apple Pay, Google Pay, Paysafecard. The method list comes from parsing the brand pages and the operator has not confirmed it.
Are there complaints about non-payment at BetCity?
Yes: 70 complaints in NeRating fall under delays and non-payment — that is 19% of the brand complaints with a parsed category. Unresolved: 23. The latest came in on 23 October 2026.
How much is disputed with BetCity?
3,459,770 ₽ across 43 complaints, $71,884 across 5 complaints and 154,000 ₴ across 1 complaint. Amounts in different currencies are not added up and not converted at any rate.
Where to complain if BetCity does not pay out?
The brand operates under a licence: KSA, licence 3629. A dispute with the operator is handled by the regulator that issued the licence; public complaints about the brand are collected in NeRating.

Page sources: parsing of brand cashier pages (methods), NeRating complaints (appeals, statuses, amounts), regulator registries (licences). How metrics are calculated — NeBlask methodology.

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